Link to home
Start Free TrialLog in
Avatar of cboggan
cbogganFlag for United States of America

asked on

Laptop Refuses to Boot via CD

I have researched all the questions already posted on EE and I've done about everything I know to do. This laptop is having major issues and I need to reformat the HDD.

1. I went to the bios and moved the CD/DVD Drive to to the top of the Boot Sequence. I went as far as to turn off the Diskette Drive and USB Storage so not to interfere. I usually would not do this but I thought I'd give it a try. Anyway, hit ESC, selected save and exit and rebooted. Nothing....it completely bypasses the CD drive on boot up.
2. On restart I hit F12 and select CD Drive to boot from and it completely bypasses the CD drive. On restart the CD drive does light up and I hit "any" key in case the question about booting from a CD just is not appearing but nothing happens. It goes right on into Windows.
3. I can boot into safe mode and read the CD drive just fine.
4. I used the same CD on another computer and it worked fine. I've even tried 3 other XP CD's just in case but none work in this laptop.

Any other ideas on what I might be able to try?
ASKER CERTIFIED SOLUTION
Avatar of stea1mic
stea1mic
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of cboggan

ASKER

Ignore question...problem solved
It appears that the CD isn't "visable" at boot time.  I would upgrade the CD driver at this point.
Avatar of cboggan

ASKER

Thanks stea1mic...thats exactly what I did and now it will boot form CD. I'll give you the points just for replying so quickly with the exact answer.

Thanks
Try (if possible) booting from a usb/firewire external CD/DVD drive.
This will isolate whether you have a bios issue - or a hardware failure.
Laptop cd/dvd drives are normally poor quality and generic - so I will not even mention attempting to update the drive's firmware...
No problem!  Good Luck!