This problem branchs over a few different area's of MS Office but ill try my best
Firstly I have a problem in word where the "normal" view when your typing is different to the view in Page Preview. Basically the top margin setting in word is not shown in normal view (the text always starts at the very top of the page regardless how large you might set the Top margin) but is shown in page preview.
This can be better illustrated by this Image comparing the two (Normal is on the Left and Page preview is on the Right)
Some paths I followed that lead to the discovery of more problems.
- I uninstalled MS Office yet after re-installing when I open up Outlook and Word all the settings are exactly configured as before (Note - All outlook settings are as before, nothing is reverted back to default).
- Also after uninstalling MS Office, Office documents still have the standard Office icons on the files (word/excel) where usually they revert back to a standard icon for a file that the local computer does not have the program for.
- Normal.dot is not in the file location it is meant to be. (and it is not hidden or a result of any security issues).
- When logging in on the same computer with different user profile the Word issues are not present however this profile also doesnt have a normal.dot.
It seems as though MS Office is getting all its configuration details from... somewhere else?
So any Ideas