Incoming POP3 Error in Outlook After Symantec Endpoint Install
First Question, hope this goes well, so apologies for any wrong doing... I have installed Symantec Endpoint 11 on a Windows SBS 2003 and three windows XP clients. Installation went well with one exception. Microsoft Outlook is unable to get incoming email from a POP3 account. It does get the email if I disable the Microsoft Outlook Auto-Protect in the Endpoint Options. It puts the Endpoint task icon into alarm in this condition so I prefer to fix it if possible. Any ideas? I have searched the Symantec Knowledge base and there is very very little on Endpoing in there right now. Thank you.
chafer
It's not really an answer, but SAV 10.2 had the same bug that would appear mysteriously. I and a network engineer that works for me had endless phone calls with Symantec and their answer was simply to turn it off. That's wonderful - buy full protection then turn off part of it! They never did solve it and it only showed up on rare occasions. Sometimes, it would also happen on workstations that worked fine, then suddenly had the problem.
ASKER
Chafer, Thanks for the response... that of course is something I was hoping to avoid because when it is turned off the task icon shows the red circle and line like there is a problem. Thanks again, hope there is someone else out there with some experience on this one.
Try creating a rule in your Firewall Policy to allow all POP3 traffic.
See how that goes.
See how that goes.
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ASKER
symfw, thank you for your suggestion, tried that previously and revisited per your suggestion but still having trouble when the internet auto-protect is enabled.
davemillhouse, I hope that is a new posting from symantec as I searched their KB for quite some time a couple weeks ago... thank you very much and I will be giving that a try ASAP and will let you know.
Hope everyone had a great Thanksgiving weekend!
davemillhouse, I hope that is a new posting from symantec as I searched their KB for quite some time a couple weeks ago... thank you very much and I will be giving that a try ASAP and will let you know.
Hope everyone had a great Thanksgiving weekend!
LinkNJ - FYI - this is not on their website yet and was sent to me by one of Symantec's tech guys.
ASKER
Thank you all for your help and contributions... davemillhouse, you hit the nail right on the head. Perfect solution to the problem and it was indeed an upgrade from 10.x as the symantec documentation notes. Just as a note... the location specific policy was a bit difficult to find and was labeled "XXXXX server group clients policy [shared]" for future use.
BTW, glad to see it wasn't on the web site as I thought I had failed in my own search. Again, thank you for the help and you have made my first question a good one. This is why Experts Exchange is so great.
BTW, glad to see it wasn't on the web site as I thought I had failed in my own search. Again, thank you for the help and you have made my first question a good one. This is why Experts Exchange is so great.