?
Solved

PC gets hang on audio driver installation?

Posted on 2007-11-15
12
Medium Priority
?
3,242 Views
Last Modified: 2011-04-14
Hi

I have Dell OptiPlex Gx260 P4, I reinstalled my windows and i was installing drivers so when i tried to install Sound Driver my PC gets hang, I pressed reset button of my computer the  winodws boot properly but on login screen its again stuck and was not showing any thing except a mouse cursor then I reset my pc  and disabled sound from BIOS so after that every thing works fine.

Can you please tell me what can be a problem?
0
Comment
Question by:kilwani
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
  • +2
12 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 20296899
Use system restore to go back to a restore point before you tried installing the driver. Then look on the Dell Site for a more modern version of the driver, or if it is the most modern already, look for an older version. Sometimes I've seen this happen when you used the drivers updates from windows updates and not the actual manufacturer's driver.
0
 
LVL 1

Author Comment

by:kilwani
ID: 20296967
By disabling sound card from Bios setup my windows xp is working fine but the problem is there is only driver available on dell website when i tried my pc stuck i did Bios updation installed all the manufacturer patches of my model OPTIPLEX GX260 but the problem remain same.
0
 
LVL 88

Expert Comment

by:rindi
ID: 20297023
Just use system restore to go back to where it worked, and wait with updating the sound driver until the next patch.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Author Comment

by:kilwani
ID: 20297086
Rindi

I wrote that i reinstalled my windows and when i was installating drivers i got this problem so now there is no way to restore again my old windows.
0
 
LVL 92

Expert Comment

by:nobus
ID: 20297215
i guess that your sound sytem is bad. You can try another sound card, or try to run from a live cd, to verify whether it's ok or not :
ftp://ftp.uni-kl.de/pub/linux/knoppix/KNOPPIX_V5.1.0CD-2006-12-30-EN.iso      Knoppix      
www.nu2.nu/pebuilder/                                     BartPe
0
 
LVL 28

Accepted Solution

by:
burrcm earned 500 total points
ID: 20297322
Run the chipset driver first, then the sound. If you cannot boot now with AC97 enabled in bios, you should start again.

Chris B
0
 
LVL 1

Author Comment

by:kilwani
ID: 20303797
Hello Burrcm

Where i can find the chipset driver of dell optiplex gx260 i did not found on dell website any idea ?

Regards
0
 
LVL 88

Assisted Solution

by:rindi
rindi earned 500 total points
ID: 20303830
0
 
LVL 28

Expert Comment

by:burrcm
ID: 20303978
rindi (as you would expect) has it in one. I on the other hand have just returned home from my son's wedding. All went well. He is married.

Chris B
0
 
LVL 1

Expert Comment

by:Computer101
ID: 20482593
Forced accept.

Computer101
EE Admin
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How can this article save you time AND money?  In just a few minutes you may discover something you didn't know existed that is easy enough for you to fix yourself!
Computer running slow? Taking forever to open a folder, documents, or any programs that you didn't have an issue with before? Here are a few steps to help speed it up. The programs mentioned below ALL have free versions, you can buy them if you w…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question