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Yesterday I got the following Event ID 9688 MSExchangeIS Mailbox

Posted on 2007-11-16
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Last Modified: 2013-09-19
It'd Event ID 9688 MSExchangeIS Mailbox.
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Exchange store 'First Storage Group\Mailbox Store (CHN1)': The logical size of the database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 16GB. This database size is approaching the size limit of 18GB.

If the logical database size exceeds the maximum size limit, it will be dismounted on a regular basis.

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This is the first time I've seen this, We are running Windows SBS 2003 with Exchange SP2.
What measures should I take before this happens? Do I just need to have users delete mail? Which is easier said than done, or is there something else I should be doing?
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Question by:Josh
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Stacy Spear earned 500 total points
ID: 20299577
Apply this registry fix. It will allow for 75gb.

http://support.microsoft.com/kb/912375
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by:Josh
ID: 20301338
Thanks, made the registry fix, all is well.
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Expert Comment

by:joeya1
ID: 39508127
thank you. I've used the registry fix too.
(6 years later :-) )
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