Solved

Missing junk mail box in Outlook 2003.

Posted on 2007-11-16
8
2,626 Views
Last Modified: 2010-05-18
I have a user that all of the sudden is missing their junk mail box.  And occasionally they have important mail delivered there.  I found a solution- start, run outlook /resetfolders .  Will this delete any mail or change there current folder configuration.   We are using an exchange server and outlook 2003.
0
Comment
Question by:level9tech
  • 4
  • 4
8 Comments
 

Author Comment

by:level9tech
ID: 20299286
Or is there any other solution???
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 20299351
Hello level9tech,

Outlook /resetfolders command restores missing folders for the default delivery location. The command will not delete any mail.

Hope this helps!
war1
0
 

Author Comment

by:level9tech
ID: 20299457
will it delete their current folders under inbox?
0
 
LVL 97

Expert Comment

by:war1
ID: 20299506
The subfolders under Inbox should not be affected.  But to be sure, backup the PST file.
0
Will my email signature work in Office 365?

You've built an email signature using raw HTML code in Office 365, but you can't review how it looks with Transport Rules. So you have to test it over and over again before it can be used. Isn't this a bit of a waste of your time? Wouldn't a WYSIWYG editor make it a lot easier?

 

Author Comment

by:level9tech
ID: 20300662
is there any other way?
0
 
LVL 97

Expert Comment

by:war1
ID: 20300990
level9tech,

There may be another way if we knew what user did with the Junk Mail folder in the first place.  Did he or she delete the folder?  If so, you can try undeleting it from Deleted Items folder.

Use the command line is the quickest way to get the Junk folder back.
0
 

Author Comment

by:level9tech
ID: 20301198
Thanks war1 it worked.

I have another question.
After I reset the folders the junk mail box came back, but there is no mail in there, where would  that mail have been going?  Did it go to the Inbox?
0
 
LVL 97

Expert Comment

by:war1
ID: 20301212
level9tech,

Glad you got the Junk folder back. The emails in Junk folder are deleted.  You created a new folder.
0

Featured Post

Too many email signature changes to deal with?

Are you constantly being asked to update your organization's email signatures? Do they take up too much of your time? Wouldn't you love to be able to manage all signatures from one central location, easily design them and deploy them quickly to users. Well, you can!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This Micro Tutorial demonstrates  how Internet marketers work with competitive analysis data, and a common task in data preparation is creating separate column for domains. You will then extract from a list of URLs.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now