Solved

Mail lost. XLS

Posted on 2007-11-16
1
292 Views
Last Modified: 2010-03-06
Some of our employees have the following problem: When they send an e-mail with an XLS attachement, it never arrives, few moments later it being deleted in the "sent items" folder. No idea why...

We use Outlook 2007 and Excahnge 2007. Trendmicro Scanmail

Just some people have this problem. Anyone got an Idea.
0
Comment
Question by:socom1985
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 20299957
I would check the trendmicro logs to see if they had viruses on them or macros that are not allowed.

Also check the 3 event logs, an consider turning on Mail tracking in Exchange

I hope this helps !
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question