[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

error message

Posted on 2007-11-16
5
Medium Priority
?
472 Views
Last Modified: 2010-05-18
when booting up computer and desktop appears, a window is displayed:
The Procedure Entry Point GetProcessImageFile NameW could not be located in the\
dynamic link library PSAPI.DLL

This window will not allow use of computer until window is x's out.

Advise how to remove this window.  Thank you
0
Comment
Question by:wjb9733
  • 2
3 Comments
 

Author Comment

by:wjb9733
ID: 20304775
what is a code snippet?
0
 
LVL 27

Accepted Solution

by:
michko earned 2000 total points
ID: 20312225
From previous IE7 Release Notes:

"SmartBridge is distributing an old version of PSAPI.DLL. As a result, users
may receive the following error message after installation of Internet
Explorer 7 Beta:
SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL

To work around this error:
Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally."

From this link:
http://www.mcse.ms/message2354833.html
0
 
LVL 27

Expert Comment

by:michko
ID: 20312239
Code snippets are short sections of code.  I.E. if you're writing a program and need assistance with a particular function or area, you can copy and paste snippet of code that you're working on here for experts to review.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface There are many applications where some computing systems need have their system clocks running synchronized within a small margin and eventually need to be in sync with the global time. There are different solutions for this, i.e. the W3…
Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question