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error message

Posted on 2007-11-16
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Last Modified: 2010-05-18
when booting up computer and desktop appears, a window is displayed:
The Procedure Entry Point GetProcessImageFile NameW could not be located in the\
dynamic link library PSAPI.DLL

This window will not allow use of computer until window is x's out.

Advise how to remove this window.  Thank you
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Question by:wjb9733
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3 Comments
 

Author Comment

by:wjb9733
ID: 20304775
what is a code snippet?
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LVL 27

Accepted Solution

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michko earned 2000 total points
ID: 20312225
From previous IE7 Release Notes:

"SmartBridge is distributing an old version of PSAPI.DLL. As a result, users
may receive the following error message after installation of Internet
Explorer 7 Beta:
SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL

To work around this error:
Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally."

From this link:
http://www.mcse.ms/message2354833.html
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Expert Comment

by:michko
ID: 20312239
Code snippets are short sections of code.  I.E. if you're writing a program and need assistance with a particular function or area, you can copy and paste snippet of code that you're working on here for experts to review.
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