One of my users is using an RVS4000 from home. He is using cable internet with a static IP. He is trying to connect from his home into the work network and is using an apple MacBook with Leopard operating system. He has also tried this with Parallels which is Windows XP in a window on his Mac. He tries to connect and it does not go through the router. He can plug directly into the cable modem or use an old router and it will connect to the work network right away. Is there a setting in the RVS4000 to prevent a user from connecting to a VPN outside? If anyone has seen this problem or can offer a solution that would be great.