Solved

Need to stop the Window Installer on boot up. Update Manager error

Posted on 2007-11-16
8
2,219 Views
Last Modified: 2008-04-15
Each time I load up windows these windows show up, First window upon booting up: Windows Installer: Preparing to Install.  Next window: Please wait while Windows confingures Update Manager.  Next window: Update Manager: The feature you are trying to use is on the CD-Rom or other remorvable dist that iis not available. Insert the update Manager disk and click ok.  When I click "Browse" it seems like it is asking for a file (.msi?) and each time I click "carncel' the process repeats itself.  It repeats itself over and over. If I ignore the  series of windows, and don't click "cancel,"  these windows continually pop up and start over again.  I cannot cancel or get rid of these windows.  (By the way, the last window indicates it is looking for a file ("a valid installation package for Update Manager")
0
Comment
Question by:Scurich
8 Comments
 
LVL 8

Expert Comment

by:devil_himself
ID: 20302728
Run "Windows Installer CleanUp Utility" to clean the installer database
http://support.microsoft.com/kb/290301
0
 
LVL 26

Expert Comment

by:souseran
ID: 20302736
1. Does this happen if you boot into Safe Mode?
2. What is the full file name of the .MSI file for which the system is looking?
0
 

Author Comment

by:Scurich
ID: 20302876
The name of the file that it is looking for is ISUS.msi  (Installshield)
0
 
LVL 4

Expert Comment

by:moondist
ID: 20302928
Download and install "Autoruns" from the Microsoft Website. http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx. Run it and look for an InstallShield Update Manager in the list and disable it.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 26

Accepted Solution

by:
souseran earned 500 total points
ID: 20303228
You can remove the Update Manager rather than disabling it. For information, see this article

HOWTO: Uninstall Update Manager

The Update Manager utility lists all applications currently using Update Service on your machine and the Update Service's status with that application.

http://support.installshield.com/kb/view.asp?articleid=Q111106

To uninstall the Update Manager utility, download the uninstaller.

http://support.installshield.com/kb/files/Q112918/SoftwareManagerUninstall.exe
0
 
LVL 9

Expert Comment

by:alex_code
ID: 20304270
Hi Scurich,

Did you try to remove it from start up programs from the msconfig?

or you can download and try this program --> Starter from the link http://www.snapfiles.com/get/starter.html it is an Excellent program for this case.
0
 

Author Comment

by:Scurich
ID: 20305337
Thank you all.  I uninstalled the Update Manager and everything is fine now
0
 
LVL 26

Expert Comment

by:souseran
ID: 20305350
Glad my suggestion worked. Don't forget to close the question. If you need help doing that, see the FAQ:

Closing Questions

http://www.experts-exchange.com/help.jsp#hs5
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ROOT\*0700\1_0_13_0_0_0 8 143
window s 8 to 10 err 9 115
Copy and Paste Windows 7 Files Not Working 6 93
preview video of network plus 2 96
Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now