Solved

Backup Exec - E-mail Alerts

Posted on 2007-11-16
4
5,473 Views
Last Modified: 2013-12-01
I have having some problems setting up e-mail alerts in Backup Exec 10D running on a Windows 2003 Server Standard.

We have 6 Backup Exec servers and I would like each one to e-mail our support team mailbox with the status of the daily backup jobs.

We have Exchange configured for SMTP mail but not on the same server that runs Backup Exec.

In the Notification Config I have enabled SMTP Alerts, given the details of the Exchange server and used my own e-mail account as a test.
I've set my account up as an SMTP Mail recipient. When I click the "Test" button I get the message "A test notification has been queued for delivery to the selected recipient" but nothing arrives in my mailbox.

Initially I thought this was because SMTP services were not installed on the Backup server but installing this component has made no difference.

Can anyone help?
0
Comment
Question by:mikevr6
  • 2
4 Comments
 
LVL 19

Assisted Solution

by:MrLonandB
MrLonandB earned 50 total points
ID: 20304855
In addition to your configuration of the "Configure Alert Categories" -- did you also configure "Configure Email and Pager Notification"? It is there where you identify your email server's address. If you have done that, double-check you "Junk Mail" folder in Outlook -- those tests from Backup Exec will sometimes be captured as Junk Mail if you have it turned on in Outlook.
0
 

Author Comment

by:mikevr6
ID: 20306740
Thanks for the reply.
Yes In the Notification properties I have defined the Exchange server.
Junk Mail is turned off as the e-mail system is for internal mail only.

Anything else I might be missing?
Or is there somewhere I can check on the server to see where this message has been queued?
0
 
LVL 28

Accepted Solution

by:
honmapog earned 450 total points
ID: 20314939
Check this: http://www.experts-exchange.com/Storage/Backup_Restore/Backup_Exec/Q_22410091.html

The manual test that is suggested is very useful. And the suggested solution may be your solution as well.
0
 

Author Closing Comment

by:mikevr6
ID: 31409715
honmapog (is that kiss my a$$ backwards in Irish?) Thanks for the pointer. Your solution was the most complete. And in-fact it helped most.

The cause of the problem was that Port 25 was being blocked on the backup server by Viruscan. Once I disabled the the port blocking, the e-mails came through thick and fast.
MrLonadB gets 50 points for his input.

Thank You Both
Mike
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There was an incident about the POP3 issue for the double read receipts and delivery receipts in Exchange 2013.  There was huge research been done and found solution for the duplicate mails. Especially when the user gets  duplicate mails.
Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now