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total unread count outlook [recursively folder count] and get mail notification on folders

Posted on 2007-11-17
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Last Modified: 2012-06-27
Hi there. I have outlook in a exchange envirment. everything is just great, exept some anoying things.

http://home.no.net/thor918/experts/outlook.gif
If you look at the url above, you will se that I have organized my emails in folders..
I have rules that will move emails to spesific folders. I do this to keep everything tidy.
The problem is that there is no mail notification when a mail is put in a subdirectory.. and therefore it takes much more time before I now there is something in my inbox. and another thing.. I want the inbox to show total unread messages.. as you see the count is only one level. it does not count the unreads in the subdirectories....

It would be just great if anyone could sheld some light on these problems
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Question by:thor918
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4 Comments
 
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Expert Comment

by:David Lee
ID: 20304273
Hi, thor918.

Both of these issues are by design.  Notifications don't fire for messages that are moved by a rule.  However, there is a rule option to display a message.  Edit your rules and display whatever message you want.  As to having the Inbox folder show the count of all messages in all sub-folders, that's impossible.  Outlook shows counts on a per-folder basis.  That cannot be changed.  You can get aggregate counts via scripting, but the count would have to be displayed somewhere else.  
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by:thor918
ID: 20305101
Thank you BlueDevilFan..

I just tested that window option of a rule. however I got dissapointed in how it works. I like things to be non interuptive. like the messages is in the default inbox folder. the default behaviour is msn like transparent window that auto removes it self, and a little lettericon in the systemtray....   the rule window, is a window that asks for user interaction.. I don't like it at all.. are you sure there isn't any way to have the same behaviour on the folders like the default inbox folder has??

I feel like the counting feature is also dissapointing, after searching for the answer, I can see that there are many many like myself that feels like this is just silly. I can't see why they want it to function like this by design.
I have two workarounds in my mind...
1) modify the default dashboard to count folders as well.. not sure if it's possible.. but that's worth a shot.
2) have outlook start with all folders displayed (right now everytime i start outlook, only the parent folders are displayed.. it's enoying to go and press pluss sign on every folder....)
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Accepted Solution

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David Lee earned 2000 total points
ID: 20305431
I understand how you feel about these two issues.  Unfortunately, Microsoft didn't design Outlook to work that way.  The transparent notification message only works on the Inbox and the counts only reflect the items in that folder.  
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by:thor918
ID: 20305981
ok. thanks for letting me know.

it sees the best way to overcome the limitations, is to find 3 party programs.
For notifying on folders:
http://www.artfulbits.com/Products/PublicFolderWatcher.aspx
http://www.sperrysoftware.com/Outlook/Watch-Outlook-Folders.asp
I haven't tried theme yet. I can't seem to find a free option out there..
still looking
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