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windows cannot find msconfig

Posted on 2007-11-18
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Last Modified: 2008-04-09
hi
when i type start,run then msconfig i'm given a pop-up that says windows canot find msconfig.
my os is windows xp.
would appreciate any help
armydog
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Question by:armydog
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Expert Comment

by:rulirahmadi
ID: 20307387
msconfig.exe is in C:\WINDOWS\pchealth\helpctr\binaries directory. Check if the file is still in there.
Scan your Windows for virus.
Run SFC: Start > Run > SFC /scannow
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Expert Comment

by:willcomp
ID: 20307622
msconfig is located in the \%systemroot%\system32\ folder -- usually C:\Windows\System32\.

See if you can run regedit and open Control Panel. If not, I suspect a malware problem. Download and run this removal tool.
http://forums.majorgeeks.com/showthread.php?t=134965
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Author Comment

by:armydog
ID: 20307791
rulirahmadi
ran sfc it verified that i had essential system files after i inserted the xp cd.
but still can't get to msconfig through start,run
all the files are located in.....C:\WINDOWS\pchealth\helpctr\binaries
and i can activate the config. utility from there , but still not from start ,run
armydog
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Author Comment

by:armydog
ID: 20307805
willcomp
i could get to control panel and regedit
but still downloaded the malaware program you suggested
it located and quarantined two viruses then rebooted
but as i explained to rulirahmadi, can still not get to msconfig through start,run.
armydog
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Accepted Solution

by:
orangutang earned 500 total points
ID: 20308449
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Expert Comment

by:rulirahmadi
ID: 20310301
Repair your Windows installation. Boot your computer with XP CD installation, then choose repair.
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Expert Comment

by:willcomp
ID: 20310453
Do a search for msconfig and see if the file is actually present in C:\Windows\System32. May just simply be a missing or corrupt file.
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Author Comment

by:armydog
ID: 20324490
rulirahmadi
ran compfix....submitted the txt.file to hijack this...said there wasn't any potentially dangerous programs installed.
armydog
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Author Comment

by:armydog
ID: 20324515
willcomp
downloaded and ran superantispyware(good program)it actually found a few trojans and quarantined them. after reboot still can't start,run msconfig.......but the file is located in my pchealth folder...i currently have a shortcut to msconfig on my desktop...doesn't solve the problem but enables me to get to the startup menu.
armydog
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by:armydog
ID: 20324525
orangutang
thanks for the tip on superantispyware.
armydog
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by:rulirahmadi
ID: 20439354
How about try the system restore point?
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by:armydog
ID: 21320597
sorry so late in responding
armydog
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by:orangutang
ID: 21320620
Thank you! SUPERAntiSpyware worked? What virus did it say you had?
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