Windows server 2003 reboots after connecting with rdp

Posted on 2007-11-18
Last Modified: 2013-11-21

We have several windows 2003 servers on vmware 3.0.2 that crashes when we make an RDP connection to them. I've tried different things, like reinstall VMware tools, remove VMware tools, Ec... nothing works.
Al systems have sp2 and the latest patches. Now 2 days ago we had the same thing on a non vm machine.

Does anybody know a solution for this?


Question by:Geert Bettens
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LVL 19

Expert Comment

by:Stephen Manderson
ID: 20307503
Hi there, may be a corrupt cache try deleting the contents of the following folder on the server in question.
Local Settings\Application Data\Microsoft\Terminal Server Client\Cache

LVL 38

Expert Comment

ID: 20309096
On top of what MrManderson was saying, I have seen a lot of reboots, (two or three a week), as a result of spyware. Housecall and Spybot S&D seem to be picking up the spyware that reboots the system.

I hope this helps.

Author Comment

by:Geert Bettens
ID: 20318507
MrManderson: I could not find any folder with that name on any server, but have deleted it locally from the pc from witch i connect. For now the problem is solved, but i do not have this all the time.

ChiefIT: I've scanned the servers already, but there was nothing on them. Most servers have a virus scanner on them.

Thx for the help,

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Author Comment

by:Geert Bettens
ID: 20348669

I have the same problem again. Connecting with RDP (v6) to a Server 2003 sp2 on ESX 3.0.2 reboots the system. I have no idea where to look to solve this problem.

Has anyone a solution to this problem?



Author Comment

by:Geert Bettens
ID: 20348735
This is what i get when the server has rebooted:

System Failure: Stop Error:

0x0000007e (0xc0000005, 0xf755e18d, 0xb9568b48, 0xb956884)

Found nothing so far on the internet...

Accepted Solution

Geert Bettens earned 0 total points
ID: 20998323
Found a solution!
The problem is caused by a different screen resolution between the computer your working on and the VM you connecting to with RDP. In some cases the VM's video driver will crash the whole VM.
Just add 'svga.noOffscreen = TRUE' to the VM's extended properties and the problem is gone.

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