Solved

Cannot Open Adobe Acrobat 8.1.0 Professional without error

Posted on 2007-11-18
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Last Modified: 2012-06-27
I have purchased the entire Adobe CS3 Master Suite. I only want the Adobe Acrobat Professional on one computer. I receive the following error after a few seconds of the Adobe Acrobat being opened.

"Adobe Acrobat 8.1.0 cannot be launched at this time. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8.1.0 Professional."

I have looked on web and only found the answer, "install one of the other apps". I do not want to install another app on this machine unless I have to but certainly this product can be installed as a stand alone correct.

Thank You
Steve
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Question by:Stevesdl
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6 Comments
 
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Expert Comment

by:bsharath
ID: 20307564
Make sure no adobe apps are running. navigate to "/Library/Application Support/Adobe" and move the Acrobat, Adobe PCD and Adobe PDF folders to the desktop, then launch Acrobat. You'll have to enter your serial number again, but you should launch sucessfully.
See if this helps..
http://www.adobeforums.com/webx/.3bc3a983
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Author Comment

by:Stevesdl
ID: 20307694
Sorry but that answer was for the MAC user.  There are no such directories on a Windows machine.
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rpatel - 9:24pm Jul 19, 07 PST (#19 of 28)    

MarkATS, I'm unable to locate that path on my computer (i'm using Win Vista Ultimate 32bit). Are there any other alternative paths and can you please give me the full path to the location of those files?

Thanks for your help.
 
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Steve Werner - 10:46pm Jul 19, 07 PST (#20 of 28)    

rpatel,

You're in the Mac user forum. You might have better luck in the Windows forum.
 
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Author Comment

by:Stevesdl
ID: 20308991
The solution is install and uninstall the complete package then perform a Adobe clean and then reinstall.  O)ne note though is if this is installed on one machine, a standard license will not allow activation on another machine unless the package is dis-activated on the original installation machine.
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LVL 11

Expert Comment

by:bsharath
ID: 20341879
Did this problem resolve.

Have you tried reinstalling.
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Accepted Solution

by:
Stevesdl earned 0 total points
ID: 20546616
No solution found so far other than try the uninsdtall and install and that is not an acceptable answer to me.

Thanks though all
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Expert Comment

by:DAL_Group
ID: 21837727
you need to run Acrobat.exe as an administrator
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