"CITRIX SERVICE ACCOUNTS DELETED IN AD"
Posted on 2007-11-18
I'm hoping there is a Citrix guru out there who can help with this.
There was a "Service Accounts" OU within AD, which held various domain service accounts, and groups. Most were not used, and there were only about 5 accounts in total. Last week the OU was inadvertantly deleted by a tech - and that's where this story begins...
After about eight straight hours of troubleshooting, diagnosing, & re-configuration, I am finally at the point where the apps are working thru the WI Portal. The biggest challenge was identifying and ultimately creating a "citrix" user in AD, then giving it "db owner" rights on the SQL DB <different server>, then running a "DSMAINT CONFIG" on all ten Citrix Presentation Servers to re-asign each server's .dsn to the newly created account. This is where I am now - Most apps are working, but I can no longer get into CMC (Presentation Server Console). I am getting the error "Failed to log onto Farm", which I absolutely know has something to do with not having the right citrix user account assigned the correct permissions somewhere (be it in AD, on the local servers, or within the IMA, or DS SQL DB's). I know I am missing something, I'm just not sure what exacly; I've even attempted doing a "CHFARM" on one of the servers, and re-adding it to the Farm, but I don't think it's right because it's not showing any apps - maybe I'm connecting to the wrong Farm? In the Access Suite Console there are two Farms, but one has nothing in it (this was setup and configured by a consultant last year, before I was here), and the other has all the apps. When doing a CHFARM, the Farm Name is greyed out and I can't choose so I'm not sure how to connect to the correct Farm, or if this is even my problem.
Sorry for the many details, and crazy explanation; I just want to make sure I include all of the important details. PLEASE HELP :-(