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Cannot access secure websites

Posted on 2007-11-18
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Last Modified: 2013-12-04
Hi,
Family cannot access secure sites, hotmail, mail etc. they say this has happened since they bought a wireless router.
I doubt this because the PC in question is connected direct by cat5 and since the problem, they have purchased a laptop (wireless) which has no problem with any sites.
They're running XP pro, I've read lots of threads. I have reinstalled IE7, reset all security settings, I've installed Firefox, disabled firewall, nothing works; normal sites okay.
Any suggestions I think I disabled AVG, but no joy. Any other avenues you can suggest?
Cheers John
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Question by:jasonbournecia
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AnthonyP9618 earned 50 total points
ID: 20309669
Here's a troubleshooter to walk-through for Internet Explorer.  See if this might help.  Have you tried bypassing the router and connecting to SSL sites?

http://support.microsoft.com/?kbid=813444

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by:AnthonyP9618
ID: 20309673
Here's another list to take a look at for troubleshooting.. http://inetexplorer.mvps.org/answers/17.html
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Author Closing Comment

by:jasonbournecia
ID: 31409829
Thanks Anthony, I cannot get to the PC for a week, but I'll try the bits I've missed. So at this stage unsure if it's resolved. I've already regsrv everything, but I'll go through it again.
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