CHKDSK C: /X/R "Cannot Open Volume for Direct Access"

When I attempt to run chkdsk c: /x/r at boot time on my Thinkpad T61p the light blue screen returns: "Cannot Open Volume for Direct Access". I run Zone Alarm 7.0.408.000. I read on the EE KB that ZA could cause this kind of issue, I therefore reattempted chkdsk firstly with ZA disabled and then after uninstalling it, in both instances without success. I have run sfc and checked for malware. I have a slight suspicion that the Lenovo Thinkvantage security utility may be interfering with the process. All thoughts much appreciated.
jd987Asked:
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rindiConnect With a Mentor Commented:
First, when you run chkdsk with the /x option, you don't also need /r, as that is included with /x.

Try running checkdisk from the UBCD4WIN, that way no software on running on the PC should interfere.

http://ubcd4win.com
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qz8dswConnect With a Mentor Commented:
It can be caused by alot of things.
http://forum.sysinternals.com/forum_posts.asp?TID=4296&PN=1
Spyware Doctor 3.5 also caused this, as did BitDefender, and Symantec AutoProtect (Part of Nortons AV), and CrypKey Software Licensing System.
Pretty much any driver that gets loaded as a system driver to monitor/secure the drive can get in the way.
And yes, thinkvantage could also be the culprit.

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jd987Author Commented:
Tks to both. I haven't been been disabled the ThinkVantage security utility but without effect. I'm downloading UBCD4WIN. I'll let you know what transpires.
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jd987Author Commented:
Neither solution really worked. UBCDWIN could not create the CD apparently because I am using an OEM version of XP (that came preloaded on the machine). I disabled all of Thinkvantage security utilities (and ZA) without effect. Tks v much for the input.
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rindiCommented:
You do need a real XP CD. Many OEM installations have the source (the i386 directory) somewhere on the PC's HD. If there is such a directory you can usually still create a UBCD4WIN, and if you have the chance and can get hold of a full XP CD, then you should make a UBCD4Win then. That is a utility that is very useful.
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jd987Author Commented:
Thanks for the recommendation. I will persevere with UBCD4WIN!
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jd987Author Commented:
I was ultimately able to generate the UBCD4WIN CD. It resolved the issue. Thanks again rindi.
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rindiCommented:
your welcome
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