Solved

cannot recognize cd rom drive.. dell dimension 8400

Posted on 2007-11-18
12
1,265 Views
Last Modified: 2010-04-21
cannot recognize cd rom drive.. dell dimension 8400. yes, it's activated in the bois ..pta drive 0. i've tried activating all of them and when i go to my computer, it's not there! there is power at the cd rom. it'll take a cd, but i can't see data.  thanks.
Dave
0
Comment
Question by:davekuhar
  • 3
  • 2
  • 2
  • +5
12 Comments
 
LVL 40

Accepted Solution

by:
evilrix earned 72 total points
ID: 20309108
Have you checked the jumper settings to make sure you've got it set to master/slave or cable select as appropriate?
0
 

Author Comment

by:davekuhar
ID: 20309121
i've tried master and cable select..!
0
 
LVL 6

Assisted Solution

by:psyclown-
psyclown- earned 72 total points
ID: 20309124
0
 
LVL 15

Assisted Solution

by:davidis99
davidis99 earned 71 total points
ID: 20309127
That model came out about 2.5 years ago - it's possible the CD drive's laser is misaligned, and can't read discs anymore.  Have you tested replacing the drive?
0
 
LVL 39

Assisted Solution

by:PUNKY
PUNKY earned 71 total points
ID: 20309136
Is it newly OS installed? and the drive was working before?
0
 
LVL 32

Assisted Solution

by:willcomp
willcomp earned 71 total points
ID: 20309227
0
Save on storage to protect fatherhood memories

You're the dad who has everything. This Father's Day, make sure your family memories are protected. My Passport Ultra has automatic backup and password protection to keep your cherished photos and videos safe. With up to 3TB, you have plenty of room to hold the adventures ahead.

 
LVL 91

Assisted Solution

by:nobus
nobus earned 71 total points
ID: 20310963
try to boot from a bootable cd - then you're sure it can read a cd  - pick a xp cd, or one of these :
ftp://ftp.uni-kl.de/pub/linux/knoppix/KNOPPIX_V5.1.0CD-2006-12-30-EN.iso      Knoppix      
www.nu2.nu/pebuilder/                                     BartPe

and of course, it can be bad; test it on, another PC, or test with another cd drive on this one
0
 
LVL 1

Assisted Solution

by:Michaelsoft73
Michaelsoft73 earned 72 total points
ID: 20333742
So it doesn't see the cd drive in my computer?

I have had this problem before, I removed the lower and upper filters keys from the registry and it fixed it.
Goto start > run and type regedit.exe  press ok.
Browse to:
HKEY_LOCAL_MACHINE
SYSTEM
CURRENTCONTROLSET
CONTROL
CLASS
{4D36E965-E325-11CE-BFC1-08002BE10318}
In this folder there should be something called "Lowerfilters"
Delete this key and then restart your computer.
It worked for me.

Cheers :)





 
0
 
LVL 40

Expert Comment

by:evilrix
ID: 20333800
I'd suggest backing up the key before you delete it -- just in case :)
0
 
LVL 1

Expert Comment

by:Michaelsoft73
ID: 20333806
Yeah good idea! lol
0
 

Author Comment

by:davekuhar
ID: 20334102
0
 

Author Closing Comment

by:davekuhar
ID: 31409833
i guess the best thing to do is to split the points for effort
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.

896 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now