Cannot run You Tube.  Problems with Java Script or Flash Player

Posted on 2007-11-18
Medium Priority
Last Modified: 2013-12-08
I've been running YouTube all along.  No problems.  IE7.  Now I get this error message.

Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player.

I've downloaded the "latest version" 10 times.  No luck.  It used to work in Mozilla but not in IE.  Now it works in neither.
Question by:DFlaschen
LVL 17

Expert Comment

ID: 20310339
In most situation, the problem is about flash player.  Try doing this:

1, Locate the following path:


2, if you find FlashUtil9b.exe, Double click it and the flash player will be reinstalled or fixed.

Author Comment

ID: 20312469
I did not find FLASHUTIL.9 B .EXE
I only found FLASHUTIL.9 D .EXE

LVL 12

Expert Comment

ID: 20313349
So run it.

And make sure you have javascript enabled!
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Author Comment

ID: 20313369
Do I make sure I have JavaScript enabled before I run it, or after?
And, can you tell me how to make sure I have JavaScript enabled?
Thank you
LVL 12

Accepted Solution

Rok-Kralj earned 375 total points
ID: 20313584
You must have javascript enabled all the time.

Instructions on enabling javascript: http://www.tranexp.com/win/JavaScript-enabling.htm

Author Comment

ID: 20313629
I have not done anything yet.  I am waiting for an answer to my prior question?
I thought it might be useful to mention that I CAN run YouTube videos in Mozilla.  I can NOT run them
in IE-7.

Author Closing Comment

ID: 31409883
It is true that the necessary component was disable.  However the cause of this disablement was not yet determined by the answerer.  I'm sure he would have figured it out as testing proceeded.

Expert Comment

ID: 22345200
just follow the javascript instructions listed by Rok-Kralj.  Close all browsers.  Then navigate to C:\WINDOWS\system32\Macromed\Flash
run the flashutil.exe (whatever letter follows 9d, or fd doesn't matter)

REBOOT (MUST REBOOT) and you should be ok.

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