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Disabled user

Posted on 2007-11-18
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Last Modified: 2010-04-21
i have disabled one user for time being but after i enabled it i am getting following error message


Disabled user /0=springs.com.sa/ou=first Administrative Group/cn=Reciepnt /cn=username does not have a master account SID , Please use Active directory MMC to set an active account as this user's master account

for more information click http://www.microsoft.com/contentredirect.asp

please give the solution

thanx
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Question by:alfadhel
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Expert Comment

by:bsharath
ID: 20310657
See these links
http://support.microsoft.com/kb/316047
http://www.amset.info/exchange/disabledaccount.asp
There are two potential causes for this problem:
1.The Active Directory directory service does not have a trust set up to the Microsoft Windows NT Server 4.0 domain that holds the user's account.
2.The user has been disabled manually and does not have an external account.
See the link to "Troubleshooting and Repairing Exchange Server 2003 Store Problems" to fix this problem.

Hope these help...
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bsharath earned 2000 total points
ID: 20355706
Did any of this help?
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Author Closing Comment

by:alfadhel
ID: 31411594
Yes it help me a lot  thank you
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