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HP Printer Offline

The printserver say the device is ready and online, but on the client machine it states that it is offline. I've done the basic troubleshooting with no success. How do I resolve this issue?
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robert_woods
Asked:
robert_woods
5 Solutions
 
bsharathCommented:
Hi,

Are you able to ping the print server and the printer?
Does the client have a firewall enabled.?
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nobusCommented:
if nothing helps, try uninstalling / reinstallingthe printer
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chandru_solCommented:
Is it a network printer or printer installed locally?
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lauchangkwangCommented:
>> The printserver say the device is ready and online, but on the client machine it states that it is offline
It could be your client machine is not connected to the LAN / WAN ........ make sure the connection is get connected using the Network Cable / wireless for both PC and printserver ........... Hope this help ......
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johnb6767Commented:
Hate to ask.....

But did you right click the printer on the client side, and uncheck "Use Printer Offline"?
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