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XPSP2 - Installing Epson Printer Driver - Cannot allocate working memory

Posted on 2007-11-18
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Last Modified: 2013-11-10
Hi there,

I have an xp sp2 pc - 768 Mb memory.

I'm trying to install the Epson 750 printer driver.

When I run the .exe it fails with an error - Windows cannot allocate working memory.

Anybody come across something like this before ?
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Question by:PaulEll
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11 Comments
 
LVL 21

Expert Comment

by:jvuz
ID: 20310787
Is that the exact error message?
0
 
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Author Comment

by:PaulEll
ID: 20310823
Hi there,

The exact message is:

Windows cannot allocate working memory, close all applications, exit windows and try again.

I have no software running other than AVG

Thanks Paul
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Expert Comment

by:jvuz
ID: 20310830
Where did you get your driver from? Cd or internet?
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LVL 88

Expert Comment

by:rindi
ID: 20310832
Have you checked the printer drivers included in XP natively? There are some epson "something" 750 drivers there. Use those drivers if one of them corresponds to your model.
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LVL 1

Author Comment

by:PaulEll
ID: 20310846
Hi there,

Driver was from the internet - Epson site

The guy who owns this PC had a virus and spyware problem.

Sound, Printer drivers and others all seemed to be damaged.

Have uninstalled the printer driver as it was printing garbage - Have run into this problem
when trying to reinstall.

Thanks
Paul
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LVL 5

Expert Comment

by:rulirahmadi
ID: 20310933
>> The guy who owns this PC had a virus and spyware problem.
Is the PC already cleared from virus/trojan?
Download and run HIjackThis: hijackthis.de

i would hook the drive as slave to another PC, and scan it from there.
i suggest to run ALL these- updated :
     adaware :      http://www.lavasoftusa.com/
     Spybot :        http://www.download.com/3000-8022-10122137.html
http://housecall.trendmicro.com/                                                               online scan for trojans
http://www.spychecker.com/program/hijackthis.html                                   download
http://www.hijackthis.de/index.php?langselect=english                                check the log

When it is clean, install the disk back in your PC, then :
Then UNINSTALL everything related to antivirus
then INSTALL your AV - btw, i prefer the free AVG :  http://free.grisoft.com/
0
 
LVL 2

Expert Comment

by:david4800
ID: 20310960
From my experience, the most absolute way of curing spyware problems is to reformat the drive.  The software suggested above are great but there is still the question of "Did the software get it all?"  There is nothing like a clean install of XP after a disk format.  It is a bit drastic and an obvious time drain but in the end, when spyware is involved, it is the most absolute way.
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LVL 88

Expert Comment

by:rindi
ID: 20310969
After you have cleaned the PC, run sfc /scannow (you will need the XP CD). This will replace bad system files with the correct ones from the CD. You may also have to rerun windowsupdate after that.
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LVL 1

Author Comment

by:PaulEll
ID: 20410002
Hi there,

Thanks for all your replies.

The problem was nothing to do with the PC itself, I was looking at the problem from the wrong angle.

The LTP1 port on the printer had failed, I tried two different cables.

I switched to a USB cable and everything worked
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