Link to home
Start Free TrialLog in
Avatar of PaulEll
PaulEll

asked on

XPSP2 - Installing Epson Printer Driver - Cannot allocate working memory

Hi there,

I have an xp sp2 pc - 768 Mb memory.

I'm trying to install the Epson 750 printer driver.

When I run the .exe it fails with an error - Windows cannot allocate working memory.

Anybody come across something like this before ?
Avatar of jvuz
jvuz
Flag of Belgium image

Is that the exact error message?
Avatar of PaulEll
PaulEll

ASKER

Hi there,

The exact message is:

Windows cannot allocate working memory, close all applications, exit windows and try again.

I have no software running other than AVG

Thanks Paul
Where did you get your driver from? Cd or internet?
Avatar of rindi
Have you checked the printer drivers included in XP natively? There are some epson "something" 750 drivers there. Use those drivers if one of them corresponds to your model.
Avatar of PaulEll

ASKER

Hi there,

Driver was from the internet - Epson site

The guy who owns this PC had a virus and spyware problem.

Sound, Printer drivers and others all seemed to be damaged.

Have uninstalled the printer driver as it was printing garbage - Have run into this problem
when trying to reinstall.

Thanks
Paul
>> The guy who owns this PC had a virus and spyware problem.
Is the PC already cleared from virus/trojan?
Download and run HIjackThis: hijackthis.de

i would hook the drive as slave to another PC, and scan it from there.
i suggest to run ALL these- updated :
     adaware :      http://www.lavasoftusa.com/
     Spybot :        http://www.download.com/3000-8022-10122137.html
http://housecall.trendmicro.com/                                                               online scan for trojans
http://www.spychecker.com/program/hijackthis.html                                   download
http://www.hijackthis.de/index.php?langselect=english                                check the log

When it is clean, install the disk back in your PC, then :
Then UNINSTALL everything related to antivirus
then INSTALL your AV - btw, i prefer the free AVG :  http://free.grisoft.com/
From my experience, the most absolute way of curing spyware problems is to reformat the drive.  The software suggested above are great but there is still the question of "Did the software get it all?"  There is nothing like a clean install of XP after a disk format.  It is a bit drastic and an obvious time drain but in the end, when spyware is involved, it is the most absolute way.
After you have cleaned the PC, run sfc /scannow (you will need the XP CD). This will replace bad system files with the correct ones from the CD. You may also have to rerun windowsupdate after that.
Avatar of PaulEll

ASKER

Hi there,

Thanks for all your replies.

The problem was nothing to do with the PC itself, I was looking at the problem from the wrong angle.

The LTP1 port on the printer had failed, I tried two different cables.

I switched to a USB cable and everything worked
ASKER CERTIFIED SOLUTION
Avatar of Computer101
Computer101
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial