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Error VxSvc_PercPro Event ID 570 in event log

Posted on 2007-11-19
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Last Modified: 2008-02-01
I have logged onto my server for the first time in a few weeks and i have loads of these errors:

Event ID: 570

PERC 4e/DI Controller 0, Array Disk 0:2 reported predictive failure.  If this disk is part of a redundant virtual disk, select the 'Offline' option and then replace the disk.  Then configure a hot spare and it will start the rebuild automatically.  If this disk is a hot spare, select the 'Prepare to Remove' option and then replace the disk.  If this disk is part of a non-redundant disk, you should back-up your data immediately.  If the disk fails, you will not be able to recover the data.

And also

PERC 4e/DI Controller 0, Array Disk 0:1 reported predictive failure.  If this disk is part of a redundant virtual disk, select the 'Offline' option and then replace the disk.  Then configure a hot spare and it will start the rebuild automatically.  If this disk is a hot spare, select the 'Prepare to Remove' option and then replace the disk.  If this disk is part of a non-redundant disk, you should back-up your data immediately.  If the disk fails, you will not be able to recover the data.


What does this mean and how do i fix this, if i can fix it?
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Question by:peachplc
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3 Comments
 
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Expert Comment

by:lnkevin
ID: 20311786
Check your physical disk to see if you can locate a bad hard drive (yellow or red led on the drive). Replace it with the new disk while your system is UP and running and allow from 4 to 6 hours for RAID to rebuild on the new disk. If you replace the disk while the server is down, you may loose your data!!

K
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Author Comment

by:peachplc
ID: 20311823
Been as this is on 2 disks out of 4, I will have to replace one disk at a time wont I?

I dont want to loose any data, and especially if Dell come out to replace it I dont want them saying they have lost all the data either.

Just being cautious thats all
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lnkevin earned 500 total points
ID: 20312286
Backup your data first. Replace one after another between 6-8 hours. When all disks are green led, you want to check your array status thru Dell Server Manage before reboot the server. This is a critical task you want to make sure the power won't cut off in the middle of the process.

K
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