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Crystal Reports not opening report when clicking on File open

Posted on 2007-11-19
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Last Modified: 2013-11-15
When installing a fresh copy of crystal reports i click on file and open and no open box appears, also when i click on the open button no open box appears this leads to me having to find the file first then open it with crystal reports any ideas why this would happen
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Question by:hottershoes
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10 Comments
 
LVL 2

Expert Comment

by:eulac
ID: 20311315
maybe the open dialog box is outside your screen.

try resizing your screen after clicking the open dialog box.
0
 

Expert Comment

by:IT People
ID: 20366475
I'm having the same issue when I install a fresh copy of Crystal reports 9.0. Applying the service pack
did not fix. Re-sizing the screen did not fix either.
0
 
LVL 101

Expert Comment

by:mlmcc
ID: 20370815
DId you uninstall it first or is this on a new machine?

mlmcc
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Expert Comment

by:IT People
ID: 20374930
New install on two different PCs. One of two un-installed then re-installed. Same behavior on four
other PCs.
0
 
LVL 101

Expert Comment

by:mlmcc
ID: 20379636
This sounds like a problem you should be asking to Business Objects.

You may have something on your machines that is interfering with Crystal.

mlmcc
0
 

Author Comment

by:hottershoes
ID: 20380607
Hi All,
We have now resolved this issue, please see below:

Run the following command
regsvr32 "c:\program files\common files\crystal decisions\2.0\bin\filedialog.dll

Thanks for your help.
0
 
LVL 101

Expert Comment

by:mlmcc
ID: 20386215
INteresting.  How did you find this?

mlmcc
0
 

Expert Comment

by:IT People
ID: 20386256
Thank You hottershoes. It's a fix :)
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LVL 1

Accepted Solution

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Computer101 earned 0 total points
ID: 20592590
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Computer101
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