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gateway address

Posted on 2007-11-19
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Last Modified: 2010-04-12
Hello,
I found a software config document online that gives the user the gateway address, port number, gateway key, liscence key for this product. Im trying to perform risks analysis on what risks have been created by leaking this document online. Can you add your thought so I no I have got them all?
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Question by:pma111
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by:pma111
ID: 20334251
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by:SteveH_UK
ID: 20337571
Can you indicate what product you are using?  Is this the gateway address for your ISP, etc?
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by:pma111
ID: 20337856
Hi,

The product is a remote support solution

Yes appears to be the ISP
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SteveH_UK earned 250 total points
ID: 20337999
Then I would consider it a security risk.  You should:

1)  notify the ISP and get new credentials issued
2)  review all logs (or let the ISP do so) to ensure you haven't already been hacked
3)  find out how the document came to be public, and make sure it doesn't happen again
4)  assess possible impact on other systems and repeat the same process.  For example, do the credentials give access to other system passwords?
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