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Unable to get SFP modules to link

Posted on 2007-11-19
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Last Modified: 2012-06-21
I am using two GLC-LH-SM's to link two Cisco 2960's (2960G-24TC-L & 2960G-48TC-L) together.  I am not able to get this too work.

I'm using a yellow single mode fiber patch cable (LC to ST connected to an ST to LC, approx 10 meters), for testing purposes, labeled as 9/125.  The TX and RX ends have been swapped.

I have 4 of the SFP, so I could setup ether channeling, and I can't get any of them the link.  So I'm not thinking it's the SPF's

Any suggestions?
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Question by:ARSCO
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7 Comments
 
LVL 10

Expert Comment

by:cstosgale
ID: 20314852
Whilst the fibre is connected could you do a show int gig 0/xx and a show run int gig 0/xx to help diagnose the problem?
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Author Comment

by:ARSCO
ID: 20315381
Here they are.  Not much to look at.  I've stripped out all the ether channel configuration stuff to just get it working.

Andrew
show run int gi 0/45
 
Building configuration...
 
Current configuration : 78 bytes
!
interface GigabitEthernet0/45
 description Fiber to Snowflake Building
end
----------------------------------------------------------------------
show int gi 0/45
 
GigabitEthernet0/45 is down, line protocol is down (notconnect)
  Hardware is Gigabit Ethernet, address is 001d.e549.f9ad (bia 001d.e549.f9ad)
  Description: Fiber to Snowflake Building
  MTU 1500 bytes, BW 10000 Kbit, DLY 1000 usec, 
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive not set
  Auto-duplex, Auto-speed, link type is auto, media type is 1000BaseLX SFP
  input flow-control is off, output flow-control is unsupported 
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 1 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 PAUSE output
     0 output buffer failures, 0 output buffers swapped out
------------------------------------------
show run int gi 0/21
 
Building configuration...
 
Current configuration : 76 bytes
!
interface GigabitEthernet0/21
 description Fiber to Finance Building
end
------------------------------------------
show int gi 0/21
 
GigabitEthernet0/21 is down, line protocol is down (notconnect)
  Hardware is Gigabit Ethernet, address is 001e.144d.ef15 (bia 001e.144d.ef15)
  Description: Fiber to Finance Building
  MTU 1500 bytes, BW 10000 Kbit, DLY 1000 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive not set
  Auto-duplex, Auto-speed, link type is auto, media type is 1000BaseLX SFP
  input flow-control is off, output flow-control is unsupported
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 1 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 PAUSE output
     0 output buffer failures, 0 output buffers swapped out

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LVL 10

Expert Comment

by:cstosgale
ID: 20316127
No problem, just wanted to confirm this was a physical problem. It looks like the SFP modules have been recognised by both switches as the media type is being recognised correctly. At this stage I'd concentrace on getting the interfaces to say up / up.

Typically this kind of problem would be a TX / RX issue, stupid question, but you did only swap one end? Also, if you plug the cable into one of the SFP interfaces, can you see light coming from the other end of the cable? Have you tried a completely different set of SFPs and cable?

How are you connecting the two LC to ST cables? Do you have a coupler? This is most likely the problem, I would recommend getting hold of an LC to LC patch cable in order to test this.
It might also be worth manually setting the speed of the interface to 100 Mb/s or 10 Mb/s and see if the interface comes up.
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Author Comment

by:ARSCO
ID: 20317442
Yes I have tried swapping the end to make sure the TX/RX is set right.  Haven't checked to see if there light coming out the cable end or not; I will do that tomorrow.

Yes I'm using a coupler to connect the ST ends. I ordered today an LC to LC cable, which should come in tomorrow.
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Accepted Solution

by:
ARSCO earned 0 total points
ID: 20494354
The issue was solved by forcing the SFP into Full Duplex mode.
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LVL 1

Expert Comment

by:Vee_Mod
ID: 20555262
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator
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