Solved

Cannot connect to Exchange 2003

Posted on 2007-11-19
6
238 Views
Last Modified: 2010-04-18
Hi Experts

We have recently implemented SBS 2003 into a client network and implemented Exchange 2003.  Everything has been working fine for weeks until this morning when none of the users could send/receive within Outlook 2003.  The send receive flashes up and does not report an error, however no mail is processed.

I have uninstalled Outlook 2003 on one of the PCs and now Exchange cannot resolve the name when setting the mail back up.

We are able to ping the server, nslookup SERVERNAME works correctly.  I have updated RUS etc etc.

Can anyone please help me with this?

Thanks

Grant
0
Comment
Question by:grantballantyne
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 4

Expert Comment

by:jvalentineAGI
ID: 20312567
Any errors in the Event Log? Weeks of operation seems to lead me to beleive that something has changed. Just a matter of finding out what, and why. Please provide any error ID codes, and other imortant information from eventvwr.msc.
0
 

Author Comment

by:grantballantyne
ID: 20312722
Hi

There are loads of Exchange logs in the event viewer - most of which are probably as a result of me trying to solve the problem.  Please see a couple below:

Error Code:  2147221231  (MS ExchangeIS Mailbox)
Error Code:  8004011d-0512  (MAPI Services)

Does this provide any clues?

Thank you
0
 

Author Comment

by:grantballantyne
ID: 20312973
Hi,

I dont know if this provides any clues - but I just tried to add a new user in AD and it returned an error "the directory service encountered an unknown failure"

Thanks
0
Why You Need a DevOps Toolchain

IT needs to deliver services with more agility and velocity. IT must roll out application features and innovations faster to keep up with customer demands, which is where a DevOps toolchain steps in. View the infographic to see why you need a DevOps toolchain.

 
LVL 4

Accepted Solution

by:
jvalentineAGI earned 500 total points
ID: 20313061
Based on the error codes you have provided these may help:

http://support.microsoft.com/kb/278966
and
http://www.amset.info/exchange/disabledaccount.asp
0
 

Author Comment

by:grantballantyne
ID: 20314989
Thanks for your help with this jvalentineAGI

The problem was a corrupt Active Directory database and was resolved by restoring the system state.  Quite strange considering users were able to login no problem.

I will award you the points and thanks again.

Grant
0
 
LVL 4

Expert Comment

by:jvalentineAGI
ID: 20315013
My Pleasure. I am glad I was able to help steer you in the right direction. I have added this to my KB.

Regards,
J
0

Featured Post

How Do You Stack Up Against Your Peers?

With today’s modern enterprise so dependent on digital infrastructures, the impact of major incidents has increased dramatically. Grab the report now to gain insight into how your organization ranks against your peers and learn best-in-class strategies to resolve incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
The new Gmail Phishing Scam going around is surprising even the savviest of users with its sophisticated techniques.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question