Solved

Cannot connect to Exchange 2003

Posted on 2007-11-19
6
234 Views
Last Modified: 2010-04-18
Hi Experts

We have recently implemented SBS 2003 into a client network and implemented Exchange 2003.  Everything has been working fine for weeks until this morning when none of the users could send/receive within Outlook 2003.  The send receive flashes up and does not report an error, however no mail is processed.

I have uninstalled Outlook 2003 on one of the PCs and now Exchange cannot resolve the name when setting the mail back up.

We are able to ping the server, nslookup SERVERNAME works correctly.  I have updated RUS etc etc.

Can anyone please help me with this?

Thanks

Grant
0
Comment
Question by:grantballantyne
  • 3
  • 3
6 Comments
 
LVL 4

Expert Comment

by:jvalentineAGI
ID: 20312567
Any errors in the Event Log? Weeks of operation seems to lead me to beleive that something has changed. Just a matter of finding out what, and why. Please provide any error ID codes, and other imortant information from eventvwr.msc.
0
 

Author Comment

by:grantballantyne
ID: 20312722
Hi

There are loads of Exchange logs in the event viewer - most of which are probably as a result of me trying to solve the problem.  Please see a couple below:

Error Code:  2147221231  (MS ExchangeIS Mailbox)
Error Code:  8004011d-0512  (MAPI Services)

Does this provide any clues?

Thank you
0
 

Author Comment

by:grantballantyne
ID: 20312973
Hi,

I dont know if this provides any clues - but I just tried to add a new user in AD and it returned an error "the directory service encountered an unknown failure"

Thanks
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 4

Accepted Solution

by:
jvalentineAGI earned 500 total points
ID: 20313061
Based on the error codes you have provided these may help:

http://support.microsoft.com/kb/278966
and
http://www.amset.info/exchange/disabledaccount.asp
0
 

Author Comment

by:grantballantyne
ID: 20314989
Thanks for your help with this jvalentineAGI

The problem was a corrupt Active Directory database and was resolved by restoring the system state.  Quite strange considering users were able to login no problem.

I will award you the points and thanks again.

Grant
0
 
LVL 4

Expert Comment

by:jvalentineAGI
ID: 20315013
My Pleasure. I am glad I was able to help steer you in the right direction. I have added this to my KB.

Regards,
J
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Free Email Signature. 3 72
Email Domain Transfer 2 40
Need to automate a Thunderbird filter 11 45
Identify bottom to remote server 2 32
This short article will present "How to import ICS Calendar onto Office 365 Calendar". I was searching for free (or not free) tools to convert ICS to CSV without success. The only tools I found & working well were online tools...this was too hard to…
Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now