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Problems with Attachments in Outlook

Posted on 2007-11-19
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Last Modified: 2010-04-21
I ’m running Office 2003, just upgraded to SP3 and also just installed some extras to allow conversions from documents created in Office 2007 (because I was trying to read some documents created in office 2007).  I am NOT using Exchange server.

For almost a month now, I am having an intermittent problem sending documents as attachments. Sometimes they go through OK and sometimes when people get them at the other end they appear corrupted€ or missing portions of the file.

My ISP did do an upgrade in my area in late October and that seems to be about the time I started having problems. I talked with my ISP and they said no way could it be anything to do with them that my e-mailed documents are getting corrupted. The ISP suggested I turn off my outgoing e-mail scanning so I did and although the problem seems to happen less frequently, it is still happening.  I can'€™t seem to pinpoint any common theme €“ it'€™s sometimes files that I created and sometimes files others have sent me and I have updated to return.  I have no idea if that is what is causing me problems or not. The other thing is that it is both Excel and Word files.

I have searched the web for answers about what might be going on here and can't really find anything. Do you have any ideas or suggestions? Should I reinstall my office 2003?

I do not get any error messages. i am talking about small attachments, in Word they would be 5 pages or less.
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Question by:pc_helper
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Accepted Solution

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war1 earned 250 total points
ID: 20312831
Hello pc_helper,

One main thing that causes attachment to corrupt is a full Outlook Temp folder. Delete the files in Outlook Secure Temp Folder OLK
http://www.outlook-tips.net/archives/2003/20030828.htm
OR
OutlookTools to access Temp folder
http://www.howto-outlook.com/products/outlooktools.htm


Hope this helps!
war1
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Author Comment

by:pc_helper
ID: 20314311
I am testing this out. I will advise soon
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Author Closing Comment

by:pc_helper
ID: 31409942
Thank you!
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