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Office 2003 problems after Adobe 8 Pro install

I recently installed Adobe 8 Pro on my Windows XP Pro SP2 machine. Every time I try to open MS Word 2003, I receive the error message "Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience." And it wants to keep loading MS Word 2003 in safe mode. Also, my Outlook 2003 has reverted back as if I never set up an account. Any thoughts?

Thanks,
Ryan

war1

Hello ryan_horman,

Looks like the install of Adobe Acrobat Pro 8 corrupted some of your Office files.

Uninstall Acrobat 8 and test if that fixes problems.

If no joy, reinstall Office 2003.

If no joy, perform a system restore back to a date before you installed Acrobat 8.

Hope this helps!
war1

michko

Check that you are current with all Office updates (and Windows, of course).

ryan_horman

ASKER

I found this fixed it:

http://howtotroubleshoot.blogspot.com/2005/10/how-to-clean-word.html

But thanks for all the help!

Thank you,
Ryan Horman

war1

Ryan, glad you found a solution. Which step fixed the problem? I thought you had problem with Outlook also. The blogspot article does not address your Outlook issue.

ryan_horman

ASKER

Oh, I apologize. The mail profile was corrupt. I recreated it going to Control Panel > Mail > Show Profiles > Add

Is that the answer your looking for?

Thanks,
Ryan

war1

Yes, Ryan! Glad the problem is fixed.

ryan_horman

ASKER

Thanks the help anyways! :)

Thank you,
Ryan

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