Solved

Universal Printer driver used for HP officejet 7135 does not allow for tray selection

Posted on 2007-11-19
4
1,288 Views
Last Modified: 2013-12-15
Hello,

Have an HP OFFICEJET 7135 printer.  Installs specific driver for HP printer on Win XP and runs fine.
When installing driver on Win Vista, it installs UNIVDRV.DLL universal driver.  This driver does not allow user to select the source paper tray and ignores any selection.  HP site says no new driver needed with Win Vista.  Any ideas?
0
Comment
Question by:rstuemke
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 27

Accepted Solution

by:
michko earned 500 total points
ID: 20313473
Unfortunately welcome to the world of Vista printing with "older" printers.   Here is a direct quote from HP's web site on using the "advanced printer functions", of which source paper try appears to be one:
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary."

This essentially means that the basic drivers you have won't allow for selection of source tray.  If you want that functionality, you will have to purchase a newer printer that has software specifically written for Vista.

Yep, it is a lousy way to do business.  And it's not just HP, this occurs across the board of printer manufacturers.  Neither they nor MS is interested in supporting "older" hardware, they'd rather encourage you to buy new equipmenet.

You could try using the Win XP 64-bit software, sometimes that will work in Vista.  Otherwise, your choices are to buy  a new OfficeJet, or just live without being able to select source tray.
0
 

Author Closing Comment

by:rstuemke
ID: 31409950
thanks!!!!
0
 

Author Comment

by:rstuemke
ID: 20314516
I suspected as much.  Thank you!
0
 
LVL 27

Expert Comment

by:michko
ID: 20314577
You're welcome.
0

Featured Post

Major Incident Management Communications

Major incidents and IT service outages cost companies millions. Often the solution to minimizing damage is automated communication. Find out more in our Major Incident Management Communications infographic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question