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Cannot Reply/Forward when in public folder messages in Outlook Web Access (OWA)

Posted on 2007-11-19
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Last Modified: 2011-08-18
Hi,

We are having an issue whereby users cannot reply/forward messages stored in public folders when using Outlook web access (OWA), no problem via Outlook client.  The toolbar is simply missing.  Anyone have any ideas how to resolve.

Oddly, once the message is archived via out software then accessed via same folder the options are there again.

Thanks
Alex
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Question by:NeoI5theOne
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Expert Comment

by:Sembee
ID: 20317161
If you are on a single server deployment then that is normal. It is a feature only available in a frontend/backend scenario. Don't ask me why.

Simon.
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Author Comment

by:NeoI5theOne
ID: 20318560
Simon,

Is there anyway to get round this? How comes it works in an Outlook client but not in OWA?  

I suppose this is why it works once it has been archived because the archive server is effectively a backend repository.

Alex
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LVL 104

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Sembee earned 500 total points
ID: 20319174
The only way round it is to introduce a frontend server.
It works in Outlook because Outlook is not OWA. It is a different interface.

Simon.
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