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Users having to click "refresh" every day

Posted on 2007-11-19
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Last Modified: 2008-04-15
We're running Citrix Metaframe 4.0 on Server 2003 Enterprise, with most of our users on thin clients.  However, several dozen employees who are full desktop-based are using the Application Sets, of course, and have the published icons on their desktops.  Every morning, they have to click "Refresh" and wait a few seconds (or up to a minute) before any of the icons become usable.   Is there any way to prevent them from having to go thru that process on a daily (or more often!) basis?   We do restart our Citrix farm every night to keep operations stable as possible.  

Thanks!
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Question by:itatahh
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Author Comment

by:itatahh
ID: 20322377
Still haven't received any feedback on this question; increasing to 500 points.
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Expert Comment

by:AdamBNYC
ID: 20405032
Hmmmm, It sounds like you might have an issue with Speedstream acceleration. The Icons may be there the whole time, but a refresh causes the screenshot to be send again. If the users move the mouse over where the icons should be, do they show up? Or must a refresh be done?
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Author Comment

by:itatahh
ID: 20411257
I'll relay these thoughts to Wayne and see what we come up with.  

I'll relay the results probably next week and we'll go on from there.

Thanks.
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Accepted Solution

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itatahh earned 0 total points
ID: 21296606
The solution to the problem was upgrading from Citrix Client 9.2 (which is buggy) to 10.2.  Thanks.
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