Solved

Users having to click "refresh" every day

Posted on 2007-11-19
4
370 Views
Last Modified: 2008-04-15
We're running Citrix Metaframe 4.0 on Server 2003 Enterprise, with most of our users on thin clients.  However, several dozen employees who are full desktop-based are using the Application Sets, of course, and have the published icons on their desktops.  Every morning, they have to click "Refresh" and wait a few seconds (or up to a minute) before any of the icons become usable.   Is there any way to prevent them from having to go thru that process on a daily (or more often!) basis?   We do restart our Citrix farm every night to keep operations stable as possible.  

Thanks!
0
Comment
Question by:itatahh
  • 3
4 Comments
 

Author Comment

by:itatahh
ID: 20322377
Still haven't received any feedback on this question; increasing to 500 points.
0
 
LVL 11

Expert Comment

by:AdamBNYC
ID: 20405032
Hmmmm, It sounds like you might have an issue with Speedstream acceleration. The Icons may be there the whole time, but a refresh causes the screenshot to be send again. If the users move the mouse over where the icons should be, do they show up? Or must a refresh be done?
0
 

Author Comment

by:itatahh
ID: 20411257
I'll relay these thoughts to Wayne and see what we come up with.  

I'll relay the results probably next week and we'll go on from there.

Thanks.
0
 

Accepted Solution

by:
itatahh earned 0 total points
ID: 21296606
The solution to the problem was upgrading from Citrix Client 9.2 (which is buggy) to 10.2.  Thanks.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix policies are the most efficient method to configure and tune XenDesktop environments, allowing organizations to control connection, security and bandwidth settings based on various combinations of users, devices or connection types.  Citrix …
If your vDisk VHD file gets deleted from the image store accidentally or on purpose, you won't be able to remove the vDisk from the PVS console. There is a known workaround that is solid.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question