Outlook automatically converts all messages to Plain Text
Posted on 2007-11-19
I'm using Outlook 2003, and everytime I get an email it automatically converts the emails to plain text. I have to click on the message bar in the preview screen to convert HTML messages back to HTML. If I don't, then when I click reply, I reply in plain text. But if I convert it first, or start a new message, I start up in HTML. I've tried to change the options in the tools menu to unclick the "Read all standard mail in plain text" checkbox, but it is shaded out, to where I can't unclick it. The "Choose a format for outgoing mail" section under Mail Format in Options is also shaded out. Is there something I need to change somewhere else in options that will allow me to stop converting messages to plain text?
Thank you in advance,