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I have 1 workstation that all of a sudden 1 day stopped getting auto access to the printers on the Domain Controller

Posted on 2007-11-19
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Last Modified: 2010-04-21
I have 1 workstation that all of a sudden 1 day stopped getting auto access to the printers on the Domain Controller that is a print server.
I can get the Workstation to access the printers by accessing the server. Via Start>run>\\servername.  The user is prompted for UN & PW.  The user is then able to access and print until they log of or restart.  Then you have to go through the whole process again.  Removing and readding a printer by browse of the directory shows no printers.  And if you path a printer you get the log on prompt.  But log off and restart it won't access until you access the print server.
No other user or workstation is having these problems.  I have added the user to printer and folder shares with full access and no luck.  When I log on as administrator or another user it will work fine.
So something is  up with ths user any ideas?  I checked all the AD user stuff didn't see anything goofey.  Belongs to the same groups as other users.
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Question by:rbarr3766
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16 Comments
 
LVL 27

Expert Comment

by:michko
ID: 20314920
Make sure simple file sharing is off:
To disable simple file sharing, follow these steps:1. Click Start, and then click My Computer.
2. On the Tools menu, click Folder Options, and then click the View tab.
3. In the Advanced Settings section, clear the Use simple file sharing (Recommended) check box.
4. Click OK.
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Expert Comment

by:JSoup
ID: 20314963
Don't delete the old printer.
Can you Browses and find that printer and create a new one???
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Expert Comment

by:younghv
ID: 20315187
I would check the Event Viewer logs - both on that computer and on your Domain Controller for any Error entries related to 'authentication'.

If you find any, post back both the Source and the Event ID.

Vic
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Author Comment

by:rbarr3766
ID: 20321914
michko:
Simple file sharing is not selected
JSoup: I try to find printers in the directory.  None show up as they normally do.

younghv:  On the computer there is a couple of errors.
Source: Userenv
Event ID: 1054

and

Source: AutoEnrollment
Event ID: 15

Also....

Source: SecurityCenter
Event ID: 1807

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Accepted Solution

by:
michko earned 2000 total points
ID: 20322009
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Expert Comment

by:JSoup
ID: 20322027
User profile MAlware or crupt.
http://www.hijackthis.de/en#anl      and the program to do it.. http://files3.majorgeeks.com/files/4fdbe57fbc8d940f3492416c169b0073/spyware/HiJackThis.exe

HijackThis opens you a possibility to find and fix nasty entries on your computer easier.
Therefore it will scan special parts in the registry and on your harddisk and compare them with the default settings. If there is some abnormality detected on your computer HijackThis will save them into a logfile. In order to find out what entries are nasty and what are installed by the user, you need some background information.
A logfile is not so easy to analyze. Even for an advanced computer user. With the help of this automatic analyzer you are able to get some additional support. Just paste your complete logfile into the textbox at the bottom of this page.
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Expert Comment

by:younghv
ID: 20323087
The 'automatic analyzers' don't do much in the way of providing actual solutions.
If you post your HJT log here: http://www.ee-stuff.com/ (don't paste it in a text box), one of the real pros around here can give you the specific actions you need to take.

Your errors:
http://support.microsoft.com/kb/324174
http://support.microsoft.com/kb/154690

The 1807 is not an 'Error' on a Domain member (if memory serves).
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Author Closing Comment

by:rbarr3766
ID: 31410010
Now the question is why is it doing it on this system only?
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Expert Comment

by:younghv
ID: 20323534
Ouch!
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LVL 27

Expert Comment

by:michko
ID: 20323687
Yeah Vic, I agree.  You should have gotten this one, it was your suggestion of the event logs that led to the answer.  
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Expert Comment

by:younghv
ID: 20323771
michko - thank you for that.
In all honesty, I only pointed the direction - then you nailed the kb articles.
Nice work with that.

rbarr hasn't asked/closed all that many questions here on EE so that is understandable - but a 'minor' split would have been welcome.

I quit answering questions earlier this year and only wander back in occasionally to maintain my free service.

Let me go find another one out there - they are abundant!

Vic
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Author Comment

by:rbarr3766
ID: 20323775
Sorry, my bad I should have done that!!!!
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Author Comment

by:rbarr3766
ID: 20323787
I can split the answers?  Didn't know I could do that.
I am not on here often, but when I get stumped and do have the time to dig I turn to you guy's....Thank you for all your help.
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LVL 27

Expert Comment

by:michko
ID: 20323810
rbarr3766 - you can post a zero point question in Community Support asking a moderator to reopen the question.  You can then split the points as you see fit.  If you request reopen to split points, I'll go on record stating that I have no objection.  Let me know if you need any more info.
michko
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LVL 38

Expert Comment

by:younghv
ID: 20323864
rbarr - I appreciate the thought, but you don't need to do that.
I'm good to go on points this month - and if you learned about 'multiple solutions', then that is a good thing.

Closing questions is way too difficult around here, but if you look at one of your open questions, you will note that one of your options is to 'Accept Multiple Solutions'.

When two or more Experts help you out with solutions, you can 'split' points and share the wealth a little.

It is a pretty cool function, but isn't very obvious - until you've done it.

See you around the Zones - I'm not going anywhere else.

Vic
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Author Comment

by:rbarr3766
ID: 20323909
Excellent, thank you gentleman.  I will keep that in mind next time.
Thank You again!!!
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