Issues with Outlook Express pulling in e-mails.
Posted on 2007-11-19
I have recently encountered a issue with Outlook Express when trying to pull in new e-mails from our server. OE loads perfectly then it begins to communicate with the server to bring in the e-mail. You can see that the number of e-mails is increasing as the number next to the inbox folder increases. However, when you actually look in the inbox no new e-mails have been downloaded.
I was running Norton AV and started encountering a error with a DLL file related to Norton. I decided to remove Norton AV and I installed CA AV. After running CA's AV I found several viruses. Feeling that this might have solved the problem I loaded OE up again. It acted in the same manner as before by pulling in e-mails but not showing them. Half way through the d/l of the e-mails I encountered a DLL error related to CA's anti-virus.
I am running XP SP2 OE 6.0 CA Anti-virus and CA Anti-spam.
Has anyone seen a issue like this and have they been able to solve this problem?