User Cannot Sync PDA to Outlook with ActiveSync
Posted on 2007-11-19
We are running Exchange 2003 Standard on Sevice Pack 2. I have a user with a Treo 750 running ActiveSync version 5.0 (5.1.195 build 149126.96.36.199) and using Outlook 2003. The user can send and receive email wirelessly. They cannot sync their calendar appointments wirelessly. When they sync with ActiveSync to Outlook through the usb cable, they can sync their appointments on their calendar but not their email. The sync finishes with the following error message(s):
1) Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator. Support Code: 85010004
2) The server could not be reached, please verify the server name 80072ee7.
Anyone know what could be causing this and what is the resolution?