Solved

How to forward mail to another smtp-server if the recipient is not found locally but has the same domain name

Posted on 2007-11-20
4
3,761 Views
Last Modified: 2013-11-30
Hi

Our setup:
We have a internet domainname at our webhosting provider: ourdomain.com
Our local domain is also called ourdomain.com
All external mails are delivered to our provider and are downloaded to our Exchange via gfi mailessentials.
All our employees & external representatives have a mailadress name@ourdomain.com.
Our external representatives work at home and download the mail from our provider.

Our problem:
We can send internal mails to name@ourdomain.com and external mails to name@anydomain.com without a problem.
But if we send a mail to our representatives (representative@ourdomain.com) we get a non delivery message from our exchange-server: #550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##

Untill last week we used Exchange 2003 without a problem. There was a setting to route mail for unknown recipients to the smtp-server of our provider.

Attached my non delivery message (in Dutch)
Uw bericht kan niet worden bezorgd bij de volgende personen of distributielijsten:
 
'representative@ourdomain.com'
Dit e-mailadres van de geadresseerde is niet gevonden in het e-mailsysteem van de geadresseerde. Microsoft Exchange probeert dit bericht niet opnieuw te verzenden. Controleer het e-mailadres van de geadresseerde en probeer dit bericht nog eens te versturen of geef de volgende diagnosetekst door aan uw systeembeheerder.
 
  _____  
 
Verzonden door Microsoft Exchange Server 2007 
 
Diagnostische gegevens voor beheerders:
 
Bronserver: ourExchangeServer.ourdomain.com
 
representative@ourdomain.com
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##
 
Oorspronkelijke berichtkoppen:
 
Received: from ourExchangeServer.ourdomain.com ([192.168.0.110]) by ourExchangeServer.ourdomain.com
 ([192.168.0.110]) with mapi; Sun, 18 Nov 2007 23:28:13 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Youri Aerts <youri@ourdomain.com>
To: "'representative@ourdomain.com'" <representative@ourdomain.com>
Date: Sun, 18 Nov 2007 23:28:12 +0100
Subject: test
Thread-Topic: test
Thread-Index: AcgqMk3ORZAPYm7oSSiO6mW1UxDnow==
Message-ID: <A496EFD26E426C478D3D4BEF4778AB6D028EE7106752@ourExchangeServer.ourdomain.com>
Accept-Language: nl-NL, en-US
Content-Language: nl-NL
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <A496EFD26E426C478D3D4BEF4778AB6D028EE7106752@ourExchangeServer.ourdomain.com>
MIME-Version: 1.0

Open in new window

0
Comment
Question by:CompuFit
  • 3
4 Comments
 
LVL 35

Accepted Solution

by:
rakeshmiglani earned 500 total points
ID: 20318437
0
 

Author Comment

by:CompuFit
ID: 20319685
Hi
I already read this, but don't ounderstand what to add to the accepted domains.
I already have 1 item here: ourdomain.com type: Authorative.

Shoul I add our smtp server from our provider? (relay.provider.com)

Thanks
Youri
0
 

Author Comment

by:CompuFit
ID: 20333589
Playing with th different "Accepted domain"-settings, I found the solution:

Our domain "ourdomain.com" was already in there with type "Authoriative".
I changed this to "Internal relay" and now this works fine.
0
 

Author Closing Comment

by:CompuFit
ID: 31410074
Found the solution myself after being pointed in the right direction.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question