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Cannot view cable tv on new dell computer using Media Center

Posted on 2007-11-20
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Last Modified: 2008-02-01
Hi,

I cannot see any video from my newly purchased Dell computer. It has Windows Vista Ultimate on it. I have 3 outlets on my tv tuner card. One says antenna, one is s-video, one is tv-in. I am connecting the cable tv wire in the outlet that says 'tv-in'. I have tried optimizing settings on the media center. It never plays any video or doesn't show the cable tv channels. I don't know how to configure it. Tried all possible steps that I can, but its not playing any channels. When I plug in the same cable tv wire in my television sets, they play it fine. Infact , there is a 3-way splitter I have at my place connecting 3 television sets. I tried all 3 cables, none of them are working in new dell pc. Do u know How to configure that on my computer so that I can watch tv on the computer. Thanks.
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Question by:hellomehta
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by:hellomehta
ID: 20318393
One more thing. Initially when I was trying to play it, I used to receive the blue screen message with some file name nvidia on it. I knew its my nvidia geforce 8300 video / graphics card. so I uninstalled its driver and reinstalled updated version from the support.dell.com website. I was not getting blue screen code any more. I also received an error while setting up Media center like "Files for the video display are not properly installed on ur computer, u may get a bad quality of video or some other problems" . That also got resolved by installing updated drivers. But it still cannot play the video on my computer. Tell me how to go about this. Thank You
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Expert Comment

by:jsthursday
ID: 20322754
Please find the make of the video card for me, also I would look at Microsoft Vista or Dell's support site and see if other people are having a similar problem.  My suggestion is to connect the tv to the computer using an S-Video Cable, this is probably the easiest way to connect a tv to a computer I've found.  It is just a round cable that looks like a regular tv coaxial cable with the ends having just a few pins on them i believe. Please get back to me, if these steps do not work. Thanks!
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by:YGregersen
ID: 20353952


Was this card after market or preinstalled for you? Your TV Tuner card should have also come with software to view the TV. Make sure it works in there so you can eliminate the card or drivers as a point of failure. If it works than you need to go into media center and properly set it up in there.

It has a 'SET UP TV' option. - if it detects the card than your off to a good start. If not it than you need to work on the drive and card side.
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by:hellomehta
ID: 20363659
problem solved by restarting computer after installing the video driver which was updated.
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