New user not in Global Address List
Posted on 2007-11-20
I have just migrated the final 188 users from Domino to Microsoft Exchange 2003 4 days ago. I am having problems with two users who are not showing in the Global Address List.
When opening Outlook for the first time I get an error saying "The name could not be resolved. The name could not be matched to a name in the address list."
When I look in the Global Address List from my Outlook client and Outlook web access these users to not appear.
I have checked that "Hide from exchange address lists" is not checked for these users
I have also tried running the recipient update services manually.
The users can access their mailbox via outlook web access fine
The exchange server was restarted the day after the users were migrated so I don't think restarting the services will do anything as advised on other websites.