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Restoring backed-up data to a different off-site server

Posted on 2007-11-20
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Last Modified: 2010-03-17
We run 3 servers, one of which is MS Windows 2003 Standard Server in a MS SBS domain. This server runs business-critical SQL and a raft of shared documents and backs up onto an AIT tape drive using Backup Exec 11d .  

The company wants a simple disaster recovery option for their SQL data etc using a backup server that will remain off-site and not connected directly to the domain, although the server has been joined during installation of the OS to the domain and DCPROMO run on it. It will also run Backup Exec 11d.

When I tried today to restore a backup tape to the off-site server the restore fails with an authentication error. Obviously the server that was backed up and the server I am trying to restore to are two seperate servers yet they both have the same log-on credentials for the domain account and the BE account.

What have I missed here?

 
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Question by:PRO-TECHS
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3 Comments
 
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Expert Comment

by:bhanukir7
ID: 20319610
Hi,

One thing that you might have missed is the configuration of agent on the alternate sql server for the backup exec sql server and if there has been any password set for the backup job.

Check if the sql agent is running on the alternate sql server and also check if you have installed the SQL agent on the server and check if you are trying to restore to original location or did you select the alternate location.

bhanu
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Author Comment

by:PRO-TECHS
ID: 20319663
Hi bhanu

I don't t think this is the problem. I'm not able to restore any files form the backup - files like Word documents and templates.

Paul
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Accepted Solution

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bhanukir7 earned 125 total points
ID: 20324609
Hi,

Can you check if the user a/c that you are using to restore is a domain a/c or a local admin a/c. If you are using a domain a/c as this server is no longer connected it is not able to get authenticated which might be cauisng the authentication error. Also check if this back up had any session password which might be causing the error.

bhanu
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