Solved

ACT DATABASE BAK file

Posted on 2007-11-20
8
2,007 Views
Last Modified: 2008-02-01
I want to restore from a bak file how do i do this in ACT, if I do restore it asks for a zip file which I don't have.
0
Comment
Question by:abbijade97
  • 4
  • 4
8 Comments
 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 20324422
The ACT! backup files are stored as a ZIP file. These would contain several BAK files plus the supplementals folder.

Where did you get this bak file from?
0
 

Author Comment

by:abbijade97
ID: 20326687
Taken from a recent backup I have a folder, In the database folder I have the following:-
Attachments folder
Backup Folder
Layouts Folder
Queries Folder
Reports Folder
Templates Folder

We have a pad file but no ADF or ALF, I have managed to find a ADF and ALF from a folder backed up 2 years ago and have added them to the root, I then delete the pad and opened  the ADF this database now works but with old data. In the Backup folder I have loads of up to date .BAK files and thought I might be able to use these so I can bring the database to a closer date. As you can guess this database is from a recent backup but somehow the original ADF and ALF were not backed up.
0
 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 20326712
When you say "taken from a recent backup", what do you mean? Were they in a ZIP file?

A normal ACT! backup file will include all those folders in the ZIP file

Maybe you could contact database services and see if the BAK files you have (which are temp files from building the ZIP backup) can be restored to an ADF file.

Try http://www.act.com/support/databaseservices/index.cfm
0
 

Author Comment

by:abbijade97
ID: 20326800
sorry yes this was a zip file to start with
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 20326809
You need to use that original zip file. Is there a reason that you're not?
0
 

Author Comment

by:abbijade97
ID: 20327629
The original zip seemed to be missing adf and alf file - thanks for your help by the way
0
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
ID: 20327735
They aren't called ADF or ALF files in the ZIP file... you need to use the ACT! restore on the original ZIP file.

If that doesn't work, what error do you get?
0
 

Author Comment

by:abbijade97
ID: 20401935
Something strange happened and I managed to get the act database from the faulty hard drive and it works fine.  I have now sent the database up to the user who is going to install it but have come across a new problem.
I am using ACT 8 pro, and my user was on a earlier version and got the following error, he has now upgraded to the latest Act version.
The error the user gets is c:\documents and settings\Mr Atkinson\My Documents\HARE CARDING DATABASE\HareCardingNewBusiness.ADF is not a primary database file.
The user has put the folder in his my docs and have deleted the pad file and tries to open the ADF.

We have also tried restoring from a backup I made which works but a thousand contacts are missing.
Any ideas whats going wrong?
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Sage ACT! 2011 not syncing with Outlook history 4 2,152
ACT Database 8 751
Syncing ACT 2010 Contacts with Samsung Galaxy S3 Contact List 5 878
Extract data from ACT! file 2 1,343
A lot of users new to ACT!, especially those who don't get the benefit of a consultant, seem confused between when to share on a network and when to sync ... or, in fact, how to do either. So I thought I would attempt to explain the various options …
As most of my regular readers and followers know, I do a lot of on-line technical support as well as providing support services to our resellers and ACT! Certified Consultants and one of the things I notice is that I regularly need to ask users the …
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now