ACT DATABASE BAK file

I want to restore from a bak file how do i do this in ACT, if I do restore it asks for a zip file which I don't have.
abbijade97Asked:
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Mike LazarusConnect With a Mentor Act! Evangelist - CRM ConsultantCommented:
They aren't called ADF or ALF files in the ZIP file... you need to use the ACT! restore on the original ZIP file.

If that doesn't work, what error do you get?
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
The ACT! backup files are stored as a ZIP file. These would contain several BAK files plus the supplementals folder.

Where did you get this bak file from?
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abbijade97Author Commented:
Taken from a recent backup I have a folder, In the database folder I have the following:-
Attachments folder
Backup Folder
Layouts Folder
Queries Folder
Reports Folder
Templates Folder

We have a pad file but no ADF or ALF, I have managed to find a ADF and ALF from a folder backed up 2 years ago and have added them to the root, I then delete the pad and opened  the ADF this database now works but with old data. In the Backup folder I have loads of up to date .BAK files and thought I might be able to use these so I can bring the database to a closer date. As you can guess this database is from a recent backup but somehow the original ADF and ALF were not backed up.
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
When you say "taken from a recent backup", what do you mean? Were they in a ZIP file?

A normal ACT! backup file will include all those folders in the ZIP file

Maybe you could contact database services and see if the BAK files you have (which are temp files from building the ZIP backup) can be restored to an ADF file.

Try http://www.act.com/support/databaseservices/index.cfm
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abbijade97Author Commented:
sorry yes this was a zip file to start with
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
You need to use that original zip file. Is there a reason that you're not?
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abbijade97Author Commented:
The original zip seemed to be missing adf and alf file - thanks for your help by the way
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abbijade97Author Commented:
Something strange happened and I managed to get the act database from the faulty hard drive and it works fine.  I have now sent the database up to the user who is going to install it but have come across a new problem.
I am using ACT 8 pro, and my user was on a earlier version and got the following error, he has now upgraded to the latest Act version.
The error the user gets is c:\documents and settings\Mr Atkinson\My Documents\HARE CARDING DATABASE\HareCardingNewBusiness.ADF is not a primary database file.
The user has put the folder in his my docs and have deleted the pad file and tries to open the ADF.

We have also tried restoring from a backup I made which works but a thousand contacts are missing.
Any ideas whats going wrong?
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