Solved

ACT DATABASE BAK file

Posted on 2007-11-20
8
1,997 Views
Last Modified: 2008-02-01
I want to restore from a bak file how do i do this in ACT, if I do restore it asks for a zip file which I don't have.
0
Comment
Question by:abbijade97
  • 4
  • 4
8 Comments
 
LVL 30

Expert Comment

by:Mike Lazarus
Comment Utility
The ACT! backup files are stored as a ZIP file. These would contain several BAK files plus the supplementals folder.

Where did you get this bak file from?
0
 

Author Comment

by:abbijade97
Comment Utility
Taken from a recent backup I have a folder, In the database folder I have the following:-
Attachments folder
Backup Folder
Layouts Folder
Queries Folder
Reports Folder
Templates Folder

We have a pad file but no ADF or ALF, I have managed to find a ADF and ALF from a folder backed up 2 years ago and have added them to the root, I then delete the pad and opened  the ADF this database now works but with old data. In the Backup folder I have loads of up to date .BAK files and thought I might be able to use these so I can bring the database to a closer date. As you can guess this database is from a recent backup but somehow the original ADF and ALF were not backed up.
0
 
LVL 30

Expert Comment

by:Mike Lazarus
Comment Utility
When you say "taken from a recent backup", what do you mean? Were they in a ZIP file?

A normal ACT! backup file will include all those folders in the ZIP file

Maybe you could contact database services and see if the BAK files you have (which are temp files from building the ZIP backup) can be restored to an ADF file.

Try http://www.act.com/support/databaseservices/index.cfm
0
 

Author Comment

by:abbijade97
Comment Utility
sorry yes this was a zip file to start with
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 
LVL 30

Expert Comment

by:Mike Lazarus
Comment Utility
You need to use that original zip file. Is there a reason that you're not?
0
 

Author Comment

by:abbijade97
Comment Utility
The original zip seemed to be missing adf and alf file - thanks for your help by the way
0
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
Comment Utility
They aren't called ADF or ALF files in the ZIP file... you need to use the ACT! restore on the original ZIP file.

If that doesn't work, what error do you get?
0
 

Author Comment

by:abbijade97
Comment Utility
Something strange happened and I managed to get the act database from the faulty hard drive and it works fine.  I have now sent the database up to the user who is going to install it but have come across a new problem.
I am using ACT 8 pro, and my user was on a earlier version and got the following error, he has now upgraded to the latest Act version.
The error the user gets is c:\documents and settings\Mr Atkinson\My Documents\HARE CARDING DATABASE\HareCardingNewBusiness.ADF is not a primary database file.
The user has put the folder in his my docs and have deleted the pad file and tries to open the ADF.

We have also tried restoring from a backup I made which works but a thousand contacts are missing.
Any ideas whats going wrong?
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

As most of my regular readers and followers know, I do a lot of on-line technical support as well as providing support services to our resellers and ACT! Certified Consultants and one of the things I notice is that I regularly need to ask users the …
As owner of GL Computing, I have worked with CRM products since 1984 and with Act! since 1987.  GL Computing provides training and technical support to Act! Consultants, resellers and add-on developers around the world. One of the problems we not…
This video discusses moving either the default database or any database to a new volume.
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now