Blackberry's not Activating over wireless ( new BES envirment)
Posted on 2007-11-20
We have a single server setup with a Windows 2003 DC running Exchange 2003 SP1
I have installed BES 4.1.2 and setup as per the guide
Created a BESAdmin account, granted it send / recieve as permssions on entire DC, made it an exchange admin view only, gave it send as / recieve / administer info Store permssions on the Informatin store.
I have allowed port 3101 outbound on my firewall
I double checked this against the MS Knowledge base article 912918 where halfway down it lists the requirments.
Blackberry Manager opens and i have added my user account, i have clicked the option to generate and send an activation password which arrives in my account, i then put the password in Enterprise activation on my device, i then get an etp message in my inbox.
On the device it just stays on activatiing and then about 20 mins later i get a message on device "The server is not responding please contact your system Administrator"
I then get another etp message appear in my inbox.
Anyine got any ideas, is there a log file that will tell me why its failing