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Did this help or do you need anything specific
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Did this help or do you need anything specific

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I am installing a new site which requires a help desk (trouble ticket) system and live chat. &nbsp;I have been looking at Kayako, but it seems very complicated to setup and their live chat is not as sophisticated as others. &nbsp;Maybe I need to keep the two functions separate.<br />
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I have been using PHPLiveSupport on other sites. &nbsp;In general it is not too bad, except it does not allow for geolocation and the company has not updated the app in a long long time (and seemed to be shut down for a while not long ago either).<br />
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Any suggestions would be appreciated. &nbsp;Time is of an essence.
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I am installing a new site which requires a help desk (trouble ticket) system and live chat.  I have been looking at Kayako, but it seems very complicated to setup and their live chat is not as sophisticated as others.  Maybe I need to keep the two functions separate.

I have been using PHPLiveSupport on other sites.  In general it is not too bad, except it does not allow for geolocation and the company has not updated the app in a long long time (and seemed to be shut down for a while not long ago either).

Any suggestions would be appreciated.  Time is of an essence.

Help Desk and Live Chat Suggestions Needed

Web development includes all aspects of presenting content on intranets and the Internet, including delivery development, protocols, languages and standards, server software, browser clients, databases and multimedia generation.