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really weird web access issue

Posted on 2007-11-20
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Last Modified: 2010-03-06
i have a user in rhode island that when she opens web access for her location it is going directly into the administrator mailbox.  very weird, no username or password box comes up.

any ideas on how to fix this
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Question by:amoos
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11 Comments
 
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Expert Comment

by:bhnmi
ID: 20321217
Are we talking OWA?
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Author Comment

by:amoos
ID: 20321262
yes
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Expert Comment

by:bhnmi
ID: 20321276
Is she an administrator? Or logged on as an administrator on her machine? Do you have intergrated windows authentication enabled?
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Author Comment

by:amoos
ID: 20321307
she is not an administrator.  they were on novell before and so every user was an administrator of their computer.

i am not infront of the server right now so i do not believe that i have windows authentication enabled, but i am not sure.  all the defaults are still on the exchange server, so if that is a default then yes it is enabled.
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Author Comment

by:amoos
ID: 20321364
i have found out that on the smtp virtual server it is a default(windows authentication) so do i need to uncheck that??
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Expert Comment

by:bhnmi
ID: 20321371
If you access OWN from a workstation that you are logged onto does it take you directly to your mail box? If so you have the integrated windows authentication turned on. If users are going to remotely access OWA from machines that are not members of the domain, or from any location that you do not control, best practices are to disable this settings.

In the IIS manager

Right click on the exchange folder under default website and select properties. In the directory security tab click edit on authentication and access control. Uncheck integrated windows authentication and check basic authentication. Hit okay and apply.

Now right click on exchweb folder and go to the same area and enable anonymous access.
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Expert Comment

by:bhnmi
ID: 20321384
P.S Only use the basic authentication if you have already have SSL configured.
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Author Comment

by:amoos
ID: 20321438
cool.  it is remote access from a location that i do not control.  i will do the stuff you mentioned in the iis manager.  is their anything that i need to do in the system manager??

also if i do not have SSL then what do i use instead of basic authentication???
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Expert Comment

by:bhnmi
ID: 20321451
Digest authentication
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Accepted Solution

by:
bhnmi earned 500 total points
ID: 20321453
Also look into getting a cert for the server and configuring ssl.
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Author Comment

by:amoos
ID: 20321470
cool beans.  i am looking into getting SSL going but i haven't done it yet.  but i will.

thanks for the help
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