really weird web access issue

Are we talking OWA?

yes

Is she an administrator? Or logged on as an administrator on her machine? Do you have intergrated windows authentication enabled?

she is not an administrator.  they were on novell before and so every user was an administrator of their computer.

i am not infront of the server right now so i do not believe that i have windows authentication enabled, but i am not sure.  all the defaults are still on the exchange server, so if that is a default then yes it is enabled.

i have found out that on the smtp virtual server it is a default(windows authentication) so do i need to uncheck that??

If you access OWN from a workstation that you are logged onto does it take you directly to your mail box? If so you have the integrated windows authentication turned on. If users are going to remotely access OWA from machines that are not members of the domain, or from any location that you do not control, best practices are to disable this settings.

In the IIS manager

Right click on the exchange folder under default website and select properties. In the directory security tab click edit on authentication and access control. Uncheck integrated windows authentication and check basic authentication. Hit okay and apply.

Now right click on exchweb folder and go to the same area and enable anonymous access.

P.S Only use the basic authentication if you have already have SSL configured.

cool.  it is remote access from a location that i do not control.  i will do the stuff you mentioned in the iis manager.  is their anything that i need to do in the system manager??

also if i do not have SSL then what do i use instead of basic authentication???

Digest authentication

cool beans.  i am looking into getting SSL going but i haven't done it yet.  but i will.

thanks for the help