Need steps to fix freezing clipart

Posted on 2007-11-20
Last Modified: 2012-08-14
Running Winxp on Dell GX260.  When I go to Word 2003 and then to clipart gallery, word stops responding.  Unable to do a thing in word, arrow cursor disappears and the only thing to get out is to Ctrl-Alt-Del to end task.
Question by:Jecina
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Expert Comment

ID: 20338967
Is this a standalone computer or is it part of a network?

Expert Comment

ID: 20348248
you might need to organized you clip art by running this program form the office tools  menu . there is a Microsoft Clip organizer item in the office tools menu .
if the problem remain  exist you may need you remove the clip art and reinstall them again. in some case you need to remove your profile and make it again in your os.

Author Comment

ID: 20349979
I'm running off the network with Office running from the local computer. Thanks for your suggestion....tried to close with the fix, but it never went.  Once I updated to Office Service pack 2 the problem went away.  Now how do I close this one?

Author Comment

ID: 20619201
Once I updated to Office Service pact 2 the problem went away.  I added that in my last message.  I was unable to close the question.  What is the correct way to close the question once I have it fixed?

Accepted Solution

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ID: 20658290
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