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Adding a modified sysprep.inf file to a Ghost image via Ghost Explorer not functioning properly

Posted on 2007-11-20
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Last Modified: 2013-12-02
I've been using Symantec's Ghost product for years now and have been looking forward for the version that has a functioning ability to add files to an NTFS filesystem image.  That day seems to be here, but I am experiencing odd behavior that has me a bit worried.

I have one image that I use for all of my systems, Dell GX270, GX280, D600, D610, HP Compaq NC6400, NW8440 etc etc..  I created the image this way off the bat using sysprep.  My company is moving to a new desktop standard in the coming months, and I figured this was the golden opportunity to take advantage of the latest version of ghost explorer 11 to edit the GHO file by adding the various drivers of the new system to my Temp/Drivers directory, and editing the oemPnPdriversPath to reflect the new drivers for this system.

I added the new drivers just fine, I was please to see them all in their respective directories with a simple right-click/Add procedure.  I extracted the Sysprep.inf, add all of the information I needed and peformed the very same add method.

That was the history, now here is the problem:
When I extract this very same sysprep.inf file that I added to test that it was indeed there, the file is missing all important information.  The only info that remains in the file is the middle of it, which is the long list of the -BMSD command (Mass Storage Section).  It is apparent that this feature is broken and Live update says I am up to date...  I'm concerned that any files I've added to this image are possibly corrupt/not in their entirety.

Has anyone experienced similar problems, know why this is happening, and/or have a resolution?  This seems like a very neat feature that is included as part of the programs functionality that does not seem to work.
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Question by:dsavercool
6 Comments
 
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by:PUNKY
PUNKY earned 250 total points
ID: 20329828
Never run in this issue, but I would try to install image on one machine, and then add new drivers on that machine and sysprep again.
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Expert Comment

by:kelvinight
ID: 20691901
im also looking for a way to add new drivers into ghost image, can't find anything, please someone come up a way.....
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Expert Comment

by:bainba
ID: 20768107
I am having the same issue where my sysprep.inf is missing the critical information...
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Expert Comment

by:bainba
ID: 20777489
The problem seems to be with the version of Ghost explorer. I have notice that if the inf file is to big (32 768 bytes and up) the end of the file will be wrap to the start of the file. Since the bmsd section is so big, it overwrites the entire setup manager section. Try the test with a text file you will get the same result.
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Assisted Solution

by:bainba
bainba earned 250 total points
ID: 20797899
There is now a fix from Symantec for that issue. They should release a new build.
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Accepted Solution

by:
dsavercool earned 0 total points
ID: 20798132
Sorry guys, I had contacted Symantec regarding this a while ago and found that they did indeed fix this issue and they gave me a new unreleased build with the fix.  This only effects files that you are extracting, when you input files into your image via ghost explorer they should be fine, but if you were to immediately extract that same file it would appear inaccurate.  So for my purpose there really was no problem as the files I were putting in were fine.
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