Link to home
Start Free TrialLog in
Avatar of PeterHing
PeterHingFlag for United Kingdom of Great Britain and Northern Ireland

asked on

iPass & WEP Shared Encryption

Hi All,

We currently use iPass for all our clients to connect remotely via a wireless connection (either at home or away from the office).

We've recently upgraded our clients to the latest version (don't have the details to hand), but can't seem to connect to a wireless network if the encryption on the router is WEP Shared. This is causing some problems because if we provide a client with home broadband, the router we provide them uses a WEP Shared encryption key. Not being able to solve the problem, or make a change on the router with regards to encryption type will require a massive recall to update the config file.

So my question is, has anyone managed a successful connection with iPass? Or does anyone know how to change the ini file to allow the connection? At the moment, we get an error saying it was unable to assciocate itself with "RouterName". The key has been entered correctly.

We have tested it, and it does work with WEP Open, and WPA. Please note I'm not asking for a debate on different security types; we've since been made aware WEP Shared is not ideal(!)

Hope you can help...

Pete
Avatar of Darr247
Darr247
Flag of United States of America image

In iPass Connect, is Network Authentication set to Shared Mode, in Settings, on the Advanced tab?
Avatar of PeterHing

ASKER

Hi Darr247,

Thanks for your reply.

I've managed to find out we're using version 3.50.

It appears we don't have an advanced tab. I can get into Settings > Connection Settings. I'm then given tabs such as General; Dialup; ISDN; WLAN; Ethernet; Mobile Data.

I've routed around the WLAN tab (it doesn't really let you configure much), but the only encryption settings it has is:
- WEP
- WPA_PSK/TKIP
- WPA_PSK/AES
- WPA2_PSK/TKIP
- WPA2_PSK/AES

Now normally you'd think to choose WEP, but it appears to only like WEP Open, when I need it to somehow use WEP Shared.

Ideas greatly appreciated...

Pete
ASKER CERTIFIED SOLUTION
Avatar of PeterHing
PeterHing
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator