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Resetting "Updates with Errors" on a Windows Update Server

Posted on 2007-11-21
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Last Modified: 2010-04-21
We are running a Windows Update Server 2003 that shows users with 20-30 "Updates with Errors".  One user shows 14 updates with errors and 4 needed.  First I deleted this PC from the Update Service console, then  I did a manual update over the internet yesterday and installed 18 missing updates that were needed.  Today when the machine was reacquired by the server, it still shows 14 updates with errors.  My question is:  How can I reset the "updates with errors" entry?  Is it a registry issue on the PC itself, or possibly a event cache flush?  A quick response would be appreciated!
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Question by:huntersvcs
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by:dreamyguy
ID: 20327815
Greetings huntersvcs,
           Could you provide me with the windowsupdate.log file from any one of those affected machines? That would greatly help in narrowing down the issue. You can find it in the c:\windows folder.
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dreamyguy earned 500 total points
ID: 20327826
Also check the event viewer for any relevant error messages and copy paste them here.

Thank you!
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by:huntersvcs
ID: 20453332
Well, we finally resolved this by (a) reinstalling the service on the server and (b) deleting the link to the old server and pointing it at the new one.  Once we added one single windows update, the workstations started started picking up the rest from the wsus server.  since dreamyguy was the only one to even TRY to help, he deserves at least some points!
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by:huntersvcs
ID: 31410326
See me last comment -- thanks for trying!
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by:dreamyguy
ID: 20455229
thank you for the update!
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by:huntersvcs
ID: 21172757
Since this has an accepted answer (since 12.11.2007), why is it still seen under my open questions???
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by:huntersvcs
ID: 21172773
Funny - it just jumped!  Maybe I clicked on the wrong button - if so, sorry!
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