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How do I scan to a shared network folder on a Konica Minolta Bizhub 600?

Posted on 2007-11-21
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Last Modified: 2013-12-21
We have a Konica Minolta Bizhub 600 (Scan, Print and Fax) that is networked. We are using a Windows 2003, Active Directory domain. We have created a network share on one of our servers and given the "Everyone" group full permissions to the share. However we are unable to scan a document from the Bizhub to the network share. The Bizhub returns an error "Server Connect Error". How can we resolve the problem?

Notes
Printing from a workstation to the Bizhub works fine.
Pinging the server from the Bizhub also works fine.
If I connect the bizhub and workstation to a switch and no AD is involved and scan to a shared folder it also works fine.
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Question by:SACUADMIN
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Expert Comment

by:bbao
ID: 20327020
are you sure the K&M machine is on the same subnet where your server stays? how can you know its IP address?
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Author Comment

by:SACUADMIN
ID: 20327106
I am 100% sure. I can access it Web Management interface, print to it, ping it etc all from the server.
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LVL 37

Expert Comment

by:bbao
ID: 20327374
can you please show me the URL to download its manual?
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Author Comment

by:SACUADMIN
ID: 20329626
Kindly close this question. It is now working.
Read somewhere about not putting a share at the root of a server drive, did that and it worked.
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bbao earned 750 total points
ID: 20333270
good to know this. you may ask EE moderators to close this question and get refund.
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