Solved

How do I scan to a shared network folder on a Konica Minolta Bizhub 600?

Posted on 2007-11-21
6
5,274 Views
Last Modified: 2013-12-21
We have a Konica Minolta Bizhub 600 (Scan, Print and Fax) that is networked. We are using a Windows 2003, Active Directory domain. We have created a network share on one of our servers and given the "Everyone" group full permissions to the share. However we are unable to scan a document from the Bizhub to the network share. The Bizhub returns an error "Server Connect Error". How can we resolve the problem?

Notes
Printing from a workstation to the Bizhub works fine.
Pinging the server from the Bizhub also works fine.
If I connect the bizhub and workstation to a switch and no AD is involved and scan to a shared folder it also works fine.
0
Comment
Question by:SACUADMIN
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 37

Expert Comment

by:bbao
ID: 20327020
are you sure the K&M machine is on the same subnet where your server stays? how can you know its IP address?
0
 

Author Comment

by:SACUADMIN
ID: 20327106
I am 100% sure. I can access it Web Management interface, print to it, ping it etc all from the server.
0
 
LVL 37

Expert Comment

by:bbao
ID: 20327374
can you please show me the URL to download its manual?
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 

Author Comment

by:SACUADMIN
ID: 20329626
Kindly close this question. It is now working.
Read somewhere about not putting a share at the root of a server drive, did that and it worked.
0
 
LVL 37

Accepted Solution

by:
bbao earned 250 total points
ID: 20333270
good to know this. you may ask EE moderators to close this question and get refund.
0

Featured Post

Why Off-Site Backups Are The Only Way To Go

You are probably backing up your data—but how and where? Ransomware is on the rise and there are variants that specifically target backups. Read on to discover why off-site is the way to go.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses
Course of the Month6 days, 13 hours left to enroll

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question