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How do I scan to a shared network folder on a Konica Minolta Bizhub 600?

Posted on 2007-11-21
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Last Modified: 2013-12-21
We have a Konica Minolta Bizhub 600 (Scan, Print and Fax) that is networked. We are using a Windows 2003, Active Directory domain. We have created a network share on one of our servers and given the "Everyone" group full permissions to the share. However we are unable to scan a document from the Bizhub to the network share. The Bizhub returns an error "Server Connect Error". How can we resolve the problem?

Notes
Printing from a workstation to the Bizhub works fine.
Pinging the server from the Bizhub also works fine.
If I connect the bizhub and workstation to a switch and no AD is involved and scan to a shared folder it also works fine.
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Question by:SACUADMIN
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Expert Comment

by:Bing CISM / CISSP
ID: 20327020
are you sure the K&M machine is on the same subnet where your server stays? how can you know its IP address?
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Author Comment

by:SACUADMIN
ID: 20327106
I am 100% sure. I can access it Web Management interface, print to it, ping it etc all from the server.
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LVL 37

Expert Comment

by:Bing CISM / CISSP
ID: 20327374
can you please show me the URL to download its manual?
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:SACUADMIN
ID: 20327481
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Author Comment

by:SACUADMIN
ID: 20329626
Kindly close this question. It is now working.
Read somewhere about not putting a share at the root of a server drive, did that and it worked.
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Bing CISM / CISSP earned 250 total points
ID: 20333270
good to know this. you may ask EE moderators to close this question and get refund.
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